air.aiReviews of air.ai

The owners Caleb Maddix and Ryan O'Donell are LIARS and THIEVES. They stole over $6000 from me, agreed to refund it, and never paid a cent back... total scammers. Need jail time for FRAUD.

+1 defendant for class action lawsuit.

Got scammed. They owe us a lot of money. Who’s organizing this lawsuit??

They owe us a lot of money as well and are now unresponsive after Ryan even personally signed a contract owing us the money … Please contact us if you are organizing a class action

Yes they did scam me as well. Sorry to say, but putting this on here after my slack and air ai accounts were closed in September without my knowledge. They had confirmed a refund after 6 months for November which clearly bought them enough time to sell the shit out of this shit product and then back out and run. I reached out to multiple past employees on Linkedin and was verified by two people that the company had stopped paying them and the business had seemingly been shut down. I'm just adding this here to make sure I can do whatever I can to bury the last of this company and cofounders.

I regret to say that my experience with Air.ai has been nothing short of disastrous, and I feel compelled to share my story as a cautionary tale for others considering using their services. I initially signed up with Air.ai, taking out a loan to pay for their offerings, trusting that I would receive the tools and support promised during the sales pitch. Sadly, my experience has been a series of broken promises, unfulfilled commitments, and a blatant disregard for customer satisfaction. First and foremost, the initial setup was an absolute failure. Despite multiple assurances from their team that everything would be streamlined and that I would have a seamless experience, Air.ai did not follow through on their commitments. The setup process was plagued with delays, poor communication, and an overall lack of professionalism. I was left to navigate the system with minimal support, and even the basic functionality of the platform was nowhere near what had been promised. In addition to the initial failures, it quickly became clear that the company had no intention of providing real assistance when issues arose. I encountered significant problems with the platform—issues that severely impacted my business and client interactions—and, despite my repeated attempts to contact customer service, I was completely ignored. I spent countless hours trying to get in touch with someone, but no one would answer my calls or respond to my emails. This lack of support is beyond frustrating; it's entirely unacceptable. What makes matters worse is that even though Air.ai frequently claims to be making updates to their system, the platform is still riddled with bugs. The updates are constantly rolled out, but there’s never any notification as to when the system will be down or if there will be disruptions in service. As a result, my clients were impacted on multiple occasions, causing unnecessary delays and frustration on both ends. This lack of transparency is not only unprofessional, but it reflects a deeper issue with how Air.ai operates—without regard for their users or their business operations. To add insult to injury, after paying for their services and experiencing a range of technical failures, I have received no proactive outreach from their team. No one has ever offered to help resolve my issues, nor have they provided a timeline for when or if they would address the ongoing problems. Despite my best efforts to get a response, I continue to be ignored. It has become glaringly obvious that Air.ai is a company that makes lofty promises to attract customers but fails to deliver on any of them. They are not only unresponsive but seem to have no interest in providing any actual value or support once they have your money. I strongly suspect that this is more than just poor service—it feels like a deliberate attempt to mislead customers and avoid accountability. Given the utter lack of customer support, the continuous bugs, the unannounced system downtime, and the overall failure to meet even the most basic expectations, I can only conclude that Air.ai is a company to be avoided at all costs. I am now filing a complaint with the Attorney General’s office, as this is not simply a case of bad service, but a company that is actively failing to deliver what it promises and taking money without fulfilling its obligations. If you are considering working with Air.ai, I implore you to look elsewhere. This company has demonstrated a clear pattern of dishonesty, neglect, and incompetence. There are plenty of other service providers out there who actually care about their customers and stand behind their products. Don’t make the same mistake I did—stay far away from Air.ai. Avoid this company at all costs. They are nothing but a scam.

I paid 35K for agency license to their Software after initially purchasing another package from the parent company scale 13 that included beta access to Air plus a couple other of their products. the first surprise Was them releasing Air to the public at the same rate Per minute that myself and hundreds of others paid up to 100 K to have agency access to. The next surprise was that most of the features didn’t work, Support was very slow, and even with agents that have been set up for months, there were a constant issues that required us to contact them to get Basic function back online. I understand this was a brand new technology, and these risks were a part of it, but I didn’t expect them to Give us essentially no benefit from our large investment Other Providers quickly released similar products with better commission and stability with no upfront investment I could’ve overlooked that But I also use one of the products I purchased from them to finance large investments from my clients. Currently, they are collecting thousands of dollars from my clients every month Despite my request to cancel their loans and haven’t paid me On Over $10,000 They have collected from my clients. They repeatedly tell me they’re working to resolve the issues however at this point it is clear the intention was to grab cash, not only for their product, but also from my clients payments to me and run I’ve heard this isn’t the first time The owner Caleb has been involved with something that layer was spoken about as a scam. I hope that he was just trying to do his best in the new industry and didn’t have this intention but at this point there’s no excuse for Continuing to take my clients payments Out of their bank accountand telling me they’re trying to figure out why I haven’t received payments and why they haven’t canceled my clients loans it is clear their intention is to drain my clients and my bank account in order to afford the marketing They need to do the same to others. Maybe he’s just trying to dig his way out so he can pay everybody back but at this point, the guy needs to be prevented from hurting others and get some time to mature in prison. not canceling these loans may not meet the technical criteria, but is 100% intentional and on going theft And I believe there is no intention of repayment

As a new company we were scammed for 22k. Unfortunately they do not have a good product. We tried for months to program it so we could start using it. The more we tried to dial it in the worse it got. They have a great warranty but I guess that is total bullshit also. With all of the people on here that have been scammed I am assuming we will not be getting our money back either. Please stay away from this company! Unless you like supporting scam artists then by all means give them a call. They are some of the best scammers out there!