AI Pro UniversityReviews of aiprofessionalsuniversity.com

Response from AI Pro UniversityAug 8, 2025

Hi Stuart, our records show you opted out of the VIP upgrade, so no further charges will be made, we never store card details without consent. You have full course access but haven’t logged in yet. Here’s how to get started: How to Change Password: https://vimeo.com/1103186619/144fa3cd30 How to Login to AIPU: https://vimeo.com/1103186590/165c9f14a5 We’ve also noticed that two customers with the last name “Forbes” signed up on different days but left nearly identical negative reviews on the same day at the same time. Given you hadn’t accessed the courses before posting, and considering recent competitor activity posting misleading reviews, we have reason to believe this may be competitor-related.

Response from AI Pro UniversityAug 7, 2025

Hi Tauva, Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced. When you initially signed up, it appears that your card was declined, and our system automatically retried the transaction as part of our standard billing process. We understand how frustrating this must have been, and we’re sorry that it wasn’t handled more smoothly from the start. We’ve gone ahead and fully refunded the charge, and as a courtesy, we’ve left your account open with access to all course updates—including a brand new course launching next week. Thank you again for bringing this to our attention. We truly appreciate the opportunity to make things right. Warm regards, AI Pro University Support

Response from AI Pro UniversityJul 25, 2025

Thanks for reaching out! Our team followed up with you, and I believe your access has now been restored. Sometimes our emails land in “Promotions” or “All Mail,” so feel free to check there just in case. If you’re still having trouble, let us know and we’ll make sure everything is resolved ASAP. Thanks again for your patience!

Response from AI Pro UniversityJul 25, 2025

Hi Laurie, We’re truly sorry for the frustration you and your husband experienced. Your feedback is important, and we deeply regret that the billing came as a surprise .. that was never our intention. We’ve taken your message to heart. We’re actively reviewing and updating our checkout process, email communication, and membership disclosures to ensure everything is crystal clear moving forward. As a gesture of goodwill, we’ve made sure your husband’s course access remains active at no cost, and we’ll also be including complimentary access to a new course we’re launching in the coming weeks. We understand how important transparency is, especially when it comes to education and billing.. and we’re committed to doing better. We’re grateful for the opportunity to improve and hope to earn back your trust. - The AI Professionals University Team

Response from AI Pro UniversityJul 7, 2025

Hi Linda, We’re truly sorry to hear that your experience with us didn’t meet expectations. That’s never the outcome we want for any of our students. We understand your frustration and genuinely appreciate you bringing this to our attention. While we work hard to respond quickly, our support team handles thousands of emails a day, and we kindly ask for up to 48 hours to respond.. especially during peak periods. In your case, your review was posted before we had the opportunity to reply, but we still did everything we could to resolve the issue as quickly as possible. You’ve since received a full refund, and we’ve also left your account fully active for life.. completely free of charge. That means you still have access to: • All current and future course updates (Including our new ChatGPT Income Mastery being released in 14 days) • Our Prompt Vault • 99 Prebuilt AI Bots • 17 Advanced Chatbots • Plus any new tools or trainings we release And more importantly.. we’d still love to help. We’ve reached out to offer you a free coaching call and exclusive access to our AI Course Creator Vault.. and that invitation remains open. If there’s anything we can do to turn your experience around, we’re just an email away. Our entire team is here to support you, and we truly want every customer, even those who had a rough start, to feel heard, helped, and empowered. Thanks again for your time and for giving us the opportunity to improve. With care, AI Pro University Support Team

Response from AI Pro UniversityJun 30, 2025

Hi Bill, We take every review seriously, but after reviewing our records, we’ve had hundreds of students named Bill sign up over the past few months — and not a single one has contacted support, requested a refund, or issued a chargeback. If your concerns are genuine, please reach out to us directly at [email protected] and we’ll be happy to look into it. That said, the details and tone of this review raise strong suspicion that this may be a false or competitor-generated post, which unfortunately does happen. We remain committed to providing real value and support to our students, and we stand behind the integrity of our program. — The AI Pro University Team

Response from AI Pro UniversityJun 16, 2025

Hi, We’re sorry to hear your comments, but this review does not reflect the experience of the thousands of real students who have successfully completed our training and certifications. To clarify: • Our $49 certification course is a one-time payment, not a subscription — unless someone chooses to opt into an optional VIP membership trial, which is clearly displayed during checkout, in the confirmation email, and in the student dashboard. • Every customer who activates a VIP trial is provided easy, step-by-step instructions to cancel anytime directly through their dashboard — no support ticket required. You can find clear instructions here (which are provided to all customers) YouTube.com/@AIProUniversityReviews • We provide exactly what we promise: over 150 lessons, 10,000 prompts, 99 prebuilt AI bots, and bonus trainings added weekly at no additional cost. • We offer a 14-day money-back guarantee, and honor all refund requests submitted according to our simple, published policy. • Our support team is active 7 days a week, with most messages answered within 24 hours or less. Considering the transparency of our offers, the ease of cancellation, and the increasing number of false reviews from unverified users, we believe this review may not come from an actual student, but potentially a competitor or someone acting in bad faith. We welcome honest feedback from real customers, and if you genuinely signed up and experienced an issue, please contact us directly at [email protected] and we will make it right. To see what real students are saying, we encourage people to visit: 👉 YouTube.com/@AIProUniversityReviews — AI Pro University Team

Response from AI Pro UniversityJun 16, 2025

Thanks for your message, and we completely understand your concern. To clarify, the £72 charge attempt you are referring to is likely related to our optional VIP membership, which includes advanced tools, weekly trainings, and additional resources. This is offered as a clearly labeled trial during checkout and can be canceled at any time. All customers who join the VIP trial are given clear step by step instructions on how to cancel directly from their online dashboard. You can also see real customer experiences and walkthroughs on how to cancel, login and change password on our official channel: 👉 YouTube.com/@AIProUniversityReviews If you feel you were enrolled by mistake or had trouble accessing your account, please contact us at [email protected]. We will make sure the charge is canceled and your account is fully updated. We never charge without consent, and we always honor refund and cancellation requests when submitted through the proper process. If you did not receive a reply from our support team, it may have gone to your spam folder. We respond to every message within 24 hours, seven days a week. Sincerely, AI Pro University Team