Mark C.
Questionable Quality
Whilst the trousers look great the quality is not good. The zips break and stitching comes undone. I’ve bought a few pairs and customer service offers a token gesture rather than replacement or refund. Since I’ve had them for longer than 35 days they will not offer anything else. Trousers should last longer than 2 months before falling apart. ** UPDATE ** Following my complaint, I received 3 replacement pairs of trousers and a polo shirt as a token of goodwill. Looks like the customer service has improved.
Response from AHA SELECTEDAug 19, 2024
Dear Customer, Sorry for the inconvenience. Regarding your issue, we checked the email records and guessed that the size you purchased might be a bit small, which caused the problem you mentioned. We suggest that you check the size guide data when purchasing the product, which will be more suitable. Of course, to show our sincerity. Our after-sales team has sent you a new package, you can check the email to get the details. Have a nice day! Sincerely, Aha Selected Team



