AHA SELECTEDWe go extra miles to create thoughtful every day basics to make you live with ease. We are picky about materials and design to fulfill your hidden needs with neat and insightful products.
AHA SELECTED (ahaselected.com) has 597 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Connor H.
This package was never delivered.
Response from AHA SELECTEDApr 9, 2026
Hi Conner, We’re very sorry for the confusion regarding your delivery. According to the tracking, your package was successfully delivered on the 2nd. Sometimes there can be slight delays in updates or delivery timing. We truly appreciate your patience, and we’re glad the package reached you. If you have any other questions or need assistance, please feel free to reach out!
Brian
I ordered shirts I was going to use for my job on March 3rd. Never heard a peep from this company. I reached out on the 10th to ask when the shirts were going to ship. 2 days later I get an email stating they will ship at the end of the month due to them being out of stock. You would think there website would let you know that it isn't in stock so you can shop elsewhere. Not this company. They think it is perfectly normal to be dishonest. I asked for a refund and won't get one because they don't do refunds. So I can't tell you the quality of the items I haven't received and probably will never see. I will notify my bank to remove the charges. Terrible customer service
Response from AHA SELECTEDMar 23, 2026
Hi Brian, We’re really sorry for your experience — we completely understand how frustrating this must be. Some sizes and colors of this item have been selling faster than expected, which led to a temporary stock shortage. Regarding your order, we absolutely understand your concern. We are able to assist with a refund, and we’d really appreciate the chance to make this right for you. Please contact our support team at ([email protected]) us your order number, and we’ll take care of it as soon as possible. Thank you for your feedback — it truly helps us improve.
Unhappy P.
Ordered Adventure Stretch Pants….order took forever to arrive coming from China. Upon trying on the pants they were way too short for a LG….nothing like what was pictured. I had my 10 yr old try them on and they were almost his size. In perspective I wear LG in BYLT brand pants. I could not find any way to return these pants. No contact info was listed on website or anyway to initiate a return. It wasn’t until I went back to my original order confirmation that I noticed it stated at the bottom that if you want to return to “Respond to this email”. I sent two separate emails requesting to return and never received a response, and nothing in my spam folder either. $42.07 WASTED!
Response from AHA SELECTEDMar 23, 2026
We’re really sorry for your experience — especially the difficulty in reaching us and the frustration with the return process. We completely understand how this felt. Please contact our support team at [email protected], and we’ll make sure to provide a proper solution for you as soon as possible. Hi, We also appreciate you pointing out the issue with our contact information not being easy to find. We’re already working on improving this by making our support email more visible on our website, so customers can reach us more easily in the future. Thank you for your feedback — it truly helps us improve.
Max
Finger weg, Händler antwortet auf Retouranfrage nicht. Zuerst wird einem ein Gutschein angeboten (unter Bestellwert). Wenn man auf die Rückgabe besteht, antwortet der Händler nicht mehr. Eine Rücksendeadresse sucht man vergeblich. Ich habe den Fall an mein Kreditkarteninstitut gegeben.
Response from AHA SELECTEDMar 23, 2026
Hallo Max, Es tut uns sehr leid, dass Sie diese Erfahrung gemacht haben – das entspricht nicht unserem üblichen Kundenservice. Wir verstehen Ihre Bedenken bezüglich des Rückgabeprozesses und der Kommunikation. Wir möchten nicht, dass sich unsere Kunden so fühlen, und arbeiten derzeit an der Verbesserung unseres Kundenservice, um ihn transparenter und effizienter zu gestalten. Wir würden uns sehr freuen, die Angelegenheit für Sie zu klären. Bitte kontaktieren Sie unser Support-Team unter [email protected] mit Ihren Bestelldetails. Wir kümmern uns um Ihr Anliegen und informieren Sie über Rückgabe- und Erstattungsmöglichkeiten. Ihr Feedback ist uns wichtig, und wir setzen uns für die Verbesserung unseres Services und unserer Transparenz ein.
Allan C.
Ive been trying to return items for over a week and they refuse to answer
Response from AHA SELECTEDMar 23, 2026
Hi Allan, We’re really sorry to hear this — we completely understand how frustrating it is not to receive a response. This is not the experience we want for our customers. Please contact us at [email protected], and we will prioritize your case and assist you with the return as soon as possible. Thank you for your patience — we’ll make sure this is properly handled.
Zoher A.
On the day I received my order, I realized that the size was too small even though I had followed their size guidelines. I asked for exchange of the products with the next size on the same day and got offer to receive $65 coupon which I refused when I had paid twice as much. I then received another offer for $97 which I again refused. Their website clearly says free refunds within 35 days. This is no way to treat any customer. I have now asked for a full refund but I am not receiving any response. What a nightmare!
Response from AHA SELECTEDMar 23, 2026
Hi Zoher, We’re sorry again for the inconvenience caused. We’ve checked and can confirm that your refund has already been processed. If you have any further questions, feel free to reach out — we’re here to help.
James P.
Ordered over$200 worth of joggers and sports wear for my rahabilitate on from a bad accident,,, after a month of waiting I relieved two very ugly women's dresses!!! What in Christ sakes is that????? I'm assuming I've been scammed,,,, so buyer beware!!! They did infact send a second order that contained mostly women's clothing,,, I did photo like the asked , I didn't video opening the package because my wife I receive items delivered from Uni-Uni often. I had NO way of knowing I was opening the replacement shipment from AhaSelected because I received No tracking on the replacement. So it speaks volumes that an online merchant request you video tape opening your package,,, they are 100% a scam operation in my opinion. They have acted like I'm cheating them after they have kept my $200 and sent me crap I couldn't give away . I'd laugh but it ain't no joke.!
Response from AHA SELECTEDMar 23, 2026
Hi James, We’re truly sorry for the continued frustration, and we’ve been taking your case very seriously. After your initial report, we arranged a replacement for you as a gesture of goodwill, even though the items shown in the photos did not match any products from our store. To help avoid any potential shipping or handling issues, we kindly requested an unboxing video upon delivery so we could properly investigate and also file a claim with the carrier if needed. However, after the second delivery, we were again informed that incorrect items (women’s clothing) were received. Without the requested unboxing video or additional evidence, it is unfortunately very difficult for us to verify the situation or proceed further with an investigation. We remain willing to assist, but we kindly ask for your cooperation by providing clear evidence so we can continue working toward a fair resolution. Thank you for your understanding.
Brian C.
I ordered a three pack of the softest jogger on 12/31 and was notified that a shipment was coming 17 days later on 1/17. When it arrived there was only one pair of the joggers. No explanation. no email saying the others were in their way. It is now 2/1 and nothing in sight.
Response from AHA SELECTEDMar 23, 2026
Hi Brian， We’re really sorry for the confusion caused. Due to high demand, some sizes are temporarily out of stock and have different restocking times. Because of this, your order has been split into three separate shipments, which is why you’ve only received part of it so far. If you have any questions or need further assistance, please feel free to contact us at [email protected] — we’re here to help. Thank you for your patience and understanding.
