AHA SELECTEDReviews of ahaselected.com

Response from AHA SELECTEDMay 18, 2025

Dear Customer, Sorry, we didn't find your order information based on the name in your comment. We think there may be a misunderstanding. Because the US warehouse has to ship and sort out customer returns, for some orders, we provide options to choose a discount code without return, or a refund without return. The 50% refund you mentioned seems do not comply with our after-sales policy. Have you calculated it included the shipping fee or other product fees? Please provide the order number and we will contact the CS team to verify. Looking forward to your reply. Sincerely, Aha Selected Team

Response from AHA SELECTEDMar 3, 2025

Dear Customer, Sorry for the inconvenience. Our CS team has contacted you by email, you can check your inbox. They will solve this problem for you, please don't worry. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team

Response from AHA SELECTEDFeb 9, 2025

Dear Customer, Sorry for the inconvenience. We are very sorry about the zipper and size issues you mentioned. In order to better help you solve the problem, our CS team has contacted you proactively, please remember to check your inbox. Looking forward to your reply. Sincerely, Aha Selected Team

Response from AHA SELECTEDJan 23, 2025

Dear Customer, Sorry for the inconvenience. Normally, if you receive a product and find it unsuitable or you don't like the fabric, you can contact us to return instead of washing. We are a little confused about the odor problem you mentioned, and no customers have reported this problem so far. As for the zipper of the product style, the pictures on our website are all detailed pictures, and you may have ignored it. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team

Response from AHA SELECTEDNov 1, 2024

Dear customer, We apologize for the inconvenience caused by the local carrier's failed delivery. We also do not expect the situation to happen. As compensation, we have already refunded the amount. The amount will take some business days to be transferred. We are always here to help customers to deal with issues. Thank you for your understanding and do let us know if you have any questions! Sincerely, Aha Selected Service Center

Response from AHA SELECTEDSep 2, 2024

Dear Customer, We are very sorry for the inconvenience caused to you. Regarding the problem you told, our after-sales team has contacted you by email and provided a corresponding solution. Please check your mailbox. As a startup company, we attach great importance to the opinions and feedback given by customers and sincerely want to help you solve the issue. We are very happy to improve our products and services to enhance customers' shopping experience. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team