AHA SELECTEDReviews of ahaselected.com

Response from AHA SELECTEDSep 2, 2023

Dear customer, We feel sorry for the delay. Recently the custom is very busy, and very strict, so It led your package stuck in the custom for a while. Therefore the transit is slightly delayed. We have fed back to the carrier about this issue and pushed the transit. Would you mind waiting for some days? If you would like to know more details, please DM our customer service email address. Sincerely, Aha Selected Service Center

Response from AHA SELECTEDAug 30, 2023

Dear customer, We are sorry for the inconvenience caused. We have fed back to the responsible department about this issue and we will try to improve this aspect in the future. The order amount has already been refunded to you as compensation. As a young startup, we will keep pushing ourselves to better serve our customers.  Going forward, we will continue to take more actions to improve our operations and manage our manufacturing partners more rigorously.  Thank you for your understanding and do let us know if you have any questions! Sincerely, Aha Selected Service Center

Response from AHA SELECTEDAug 16, 2023

Dear valued customer, We are extremely sorry that you never got your parcel. We just confirmed with the shipping company that your purchase was delivered on 2023-07-27. For the delivery details and proof, we'll DM to your email inbox, please kindly check it. No worries about it, we'll help you out with that. If you have any further questions, please feel free to contact the CS team at [email protected]. We will always be here to help you. Take it easy, AhaSelected Customer Service

Response from AHA SELECTEDAug 16, 2023

Dear customer, We are sorry for the inconvenience caused. To help locate your order, could you please DM us at [email protected] any relevant information such as your Order Number or the information you may have used at checkouts, such as your shipping address, transaction ID, phone number, or full name (first and last)? We are always here to help you solve the problem. Best regards, AhaSelected Customer Service

Response from AHA SELECTEDAug 16, 2023

Dear Customer, According to your order's tracking number, your purchase was delivered on 2023-08-02. Can you check if you have received your package? In addition, please check your mailbox or ask your neighbors if they've seen your packages if possible! Please feel free to let us know if any further questions by DM us at [email protected], we will always be here to help you. Take it easy, AhaSelected Customer Service

Response from AHA SELECTEDJul 19, 2023

Dear Liban, We are sorry to keep you waiting for the purchase. To help locate your order, could you please provide any relevant information such as your Order Number or the information you may have used at checkouts, such as your shipping address, transaction ID, phone number, or full name (first and last)? We will try to help you solve the problem. Looking forward to hearing from you soon! Best regards, AhaSelected Customer Service

Response from AHA SELECTEDJun 12, 2023

Dear customer, We sincerely apologize for any inconvenience you have experienced regarding your recent order of pants. To assist you further, we kindly request that you provide us with your order information, including the order number. Our goal is to ensure that your concerns are addressed promptly and that you are ultimately satisfied with the outcome. Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We look forward to resolving this matter for you. Best regards, Aha Selected Support Team