AHA SELECTEDReviews of ahaselected.com

Response from AHA SELECTEDApr 7, 2024

Dear customer, Sorry for the inconvenience caused. We understand your feelings about waiting for your order. We apologize for the failed delivery from the carrier. Please kindly trust us. We are trying our best to solve the issue. Would you mind contacting our customer service email address again? We cannot find your order info here. To better solve the problem and find the best solution, we hope to explain in more detail to you. Please DM us. Sincerely, Aha Selected Service Center

Response from AHA SELECTEDApr 11, 2024

Dear Hawzhen, Thanks for your review. Sorry to hear that the product(s) you ordered you did not meet your expectation. Your order was purchased in June 2023, and our after-sales service will take 35 days from the date of purchase to address any after-sales issues for the customer. If you have any questions, please feel free to contact us and we will do our best to help you solve them. As a young startup, we will keep pushing ourselves to better serve our customers. Going forward, we will continue to take more actions to improve our operations and manage our manufacturing partners more rigorously. Thank you for your understanding and do let us know if you have any questions! Sincerely, Aha Selected Service Center

Response from AHA SELECTEDMar 6, 2024

Hi Michael Sorry to hear the product(s) you ordered doesn't fit you. We have provided a solution to you via the email so that we can help you solve the problem as soon as possible.Please check it. Looking forward to your early reply. As a new brand, we're working extremely hard to deliver top-quality products at prices that make sense. Any questions, please feel free to reach out. Thanks! AhaSelected Customer Service

Response from AHA SELECTEDMar 6, 2024

Dear Joanette, To help locate your order, could you please provide any relevant information such as your Order Number or the information you may have used at checkouts, such as your shipping address, transaction ID, phone number, or full name (first and last)? We will try to help you solve the problem. Looking forward to hearing from you soon! Best regards, AhaSelected Customer Service

Response from AHA SELECTEDMar 6, 2024

Dear Eric , Thank you for your order . We are truly sorry for your inconvenience and long time waiting. According to the tracking details,your order was delivered on Feb 21. You can track it at this link here below: Link: https://t.17track.net/en#nums=3A5V903296010 To demonstrate our sincerity, we provide you with a discount code! Discount code: SuperAha You will get 15% off of all purchases when you copy this code and apply it at checkout. https://www.ahaselected.com/ Should you have any other questions, please feel free to get in touch with us again. Have a nice day! Best, AhaSelected Customer Service

Response from AHA SELECTEDFeb 22, 2024

Dear Customer, Sorry to hear the product(s) you ordered doesn't fit you. To help locate your order, could you please provide any relevant information such as your Order Number or the information you may have used at checkouts, such as your shipping address, transaction ID, phone number, or full name (first and last)? We will try to help you solve the problem. Looking forward to hearing from you soon! Best regards, AhaSelected Customer Service

Response from AHA SELECTEDFeb 3, 2024

Dear Curt , Thank you for your order AS23146865. We are truly sorry for your inconvenience. According to the tracking details,it was delivered on Feb 1. You can track it at this link here below: Link: https://t.17track.net/en#nums=YT2402021236005771 Could you please confirm if you have received the package? If you still haven't receive the package, please feel free to get in touch with us again. Have a nice day! Sincerely, Aha Selected Service Center

Response from AHA SELECTEDFeb 3, 2024

Hi Will Sorry to hear that the product(s) you ordered you did not meet your expectation. Would you share your order number so that we can check it for you and help you solve the problem as soon as possible？ Looking forward to your early reply. As a new brand, we're working extremely hard to deliver top-quality products at prices that make sense. Any questions, please feel free to reach out. Thanks! AhaSelected Customer Service