AHA SELECTEDReviews of ahaselected.com

Response from AHA SELECTEDNov 17, 2024

Dear Customer, Sorry for the misunderstanding. We are sorry that we did not reply online due to time difference. Our CS team has replied to your email, please remember to check it. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team

Response from AHA SELECTEDNov 4, 2024

Dear Customer, Sorry for the inconvenience. You contacted us on October 30 to inquire about the order status, and we responded to you on the same day. It may be a few hours late due to the time difference. We apologize for the misunderstanding. The query shows that your package has been delivered to the mailbox on November 2. Did you receive it? If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team

Response from AHA SELECTEDNov 4, 2024

Dear Customer, Sorry for the inconvenience. About the issue that the item size is not very suitable, our after-sales team has contacted you by email, you can take a look at the after-sales plan. Regarding the logistics problem, because the item you purchased is out of stock in the US warehouse, we shipped it from the Chinese warehouse. Because logistics is affected by many factors, there is be some delays. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team

Response from AHA SELECTEDOct 19, 2024

Dear Customer, We are sorry for the misunderstanding. Because the products you purchased are selling well, our replenishment has not kept up with the speed of placing orders, and the shipment time is affected. We are also trying to solve this problem. Considering your feelings, we have arranged a refund of $167.47 for your order AS23217972. We are sorry for the inconvenience. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team

Response from AHA SELECTEDSep 30, 2024

Dear Customer, We are very sorry for the misunderstanding. We checked the order AS23214893 and found that one black vest was out of stock, so the package was not sent out in time. The new stock has arrived at the warehouse today. Your package would be sent out within 2 days. We are sorry for the inconvenience. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team

Response from AHA SELECTEDSep 23, 2024

Dear Customer, We are very sorry for the misunderstanding. We checked the email records and found that the after-sales team has sent you three return labels. Could you check your mailbox? There are return labels in image and PDF file formats. We just contacted the after-sales team to send it again. Please receive and use it in time. After the return is successful, we will process the refund for you as soon as possible. Thank you for your kind understanding and help. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team

Response from AHA SELECTEDSep 2, 2024

Dear Customer, We are really sorry for the problem you said. Because customers have different body shapes and other conditions, we cannot fully satisfy every customer. However, we have tried our best to solve the problem for customers. We usually collect and compile relevant data based on customer opinions and feedback to develop and improve clothing that suits the body shapes of most customers. For your situation, our after-sales team has contacted you by email to provide new solutions, you can take a look. We are very happy to improve and enhance our products and services. If you have any ideas or suggestions on our products or services, you can also tell us. Looking forward to your reply. Sincerely, Aha Selected Team

Response from AHA SELECTEDAug 3, 2024

Dear Customer, Sorry for the misunderstanding. Your package is in transit now. We have sent you an email through your mailbox. You can check the specific situation. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team