Steve W.
I ordered some clothing on November…
I ordered some clothing on November 27th. As of today, December 11, the clothing are not here. It took more than 10 days for them to even ship them, and now, the "status" is that they're on a boat from China. With all the clothing options out there, DON'T USE THIS COMPANY. My suggestion, AHA Selected should use some of their enormous marketing budget and put it into fulfillment. I'll never buy from them again, and I'll make sure my friends don't either. UPDATE: It's Dec 18. I still don't have my order. If it was going to take a month to fulfill an order, I think the company has an obligation to let the consumer know that in advance. I can only hope others reading this are more informed about how long they may wait. I ordered two long sleeve T-shirts BEFORE Black Friday and they took forever to even ship them. Then, they shipped via boat from China. I should have been warned at the point of sale. Don't buy from AHA Selected unless you don't care about waiting a month.
Response from AHA SELECTEDDec 12, 2024
Dear Customer, Sorry for the inconvenience. Since your product is not in stock in the US warehouse, we have to ship it from the Chinese warehouse. Because there are many orders in the two months before Christmas, the logistics timeliness has been affected, and we don’t want this to happen. If you need after-sales service, please click the customer service icon in the upper right corner of our website, and then leave a message. The CS team will handle it for you when they go to work. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team