AgingCare.comReviews of agingcare.com

I signed on as an In-Home Care Provider, thinking that the referrals given would be people who were actually seeking home care. What I found was that this company has people fill out forms and then immediately sends that information to the list of providers in that area. In most cases, the prospective client doesn't even know they will be getting phone calls from agencies. In all of the referrals I received, 0% of them answered the phone and none of them called back or answered emails. In some cases, I had to ask for my money back due to the company forwarding leads that were far out of the scope of non-medical in-home care. Had I not done this, I would have been billed the 58 dollars for a lead that was far beyond the level of care we could provide (so either they don't care or the people they have forwarding these leads don't know what they are doing). In my opinion, this company is not doing their paying clients fairly and they are exploiting people who are most likely just trying to reach out for general information - not necessarily looking for immediate in-home care. Other agency's experiences may differ, but that was my experience after 2 months and about 20 "referrals". I wouldn't recommend using this platform if you are an in-home care agency looking to reach more clients. You would do better by just putting that money aside and running a monthly google ad.

This comment is in reference to their peer-to-peer online forum. What you will find is a group of resentful angry people looking for opportunities to pump themselves up by attacking others who are seeking support from their peers. Without bothering to read and digest what you actually wrote or answer the questions you actually asked, they will project their own issues on you, assigning their failings and misplaced judgements on you in their attempt to bring you down to their level. If you want to interact with a bunch of judgmental, hateful, “authorities” operating at the peak of the Dunning-Kruger curve, this is your opportunity. If you need actual support and understanding from those who are on the same path when you are at a low point in your journey, look elsewhere.

I called to see what they offered, I didn't like what I heard and said no thanks, Sounded like a high pressure sale, The lady wouldn't take no for an answer, She finally got the hint, I said I wasn't interested, now my phone is ringing off the hook, seems like they spammed my number out to everyone. These call start out by saying Hi we are recording this and I said that's fine I let them Know I was recording also. Thank goodness.

You have to provide contact information in order to get care facility options. The second you do, you immediately have 6 different companies calling you, texting you and emailing you at the same time, before you get to do any of your own research. I feel like i've been put on a spam list that I cant get out of now.

they have extremely ridiculous ideas about the real world. she just quoted me 33$ ph for a home care aide….. LOL…… the rates here are $13 - $14 p/h through an agency …… LOLOL don’t call they are of no help if you are on Medicaid…..

We have been partnered with AgingCare for a few years. Yes, their rates are high, and customer service is subpar, as it is all outsourced. However, I did depend on paying for their services for my company's growth. I have not received any leads this month due to an issue on their end. I have called and sent several emails, and I have received the same response without any indication of a solution or a fix to the problem. I am extremely unhappy with this company, and I echo much of what the other reviewers have to say.

From the start. I am looking for rates as I compare multiple companies. It says. “Click here for rates, I did. They it had me fill out my information. I did. Then I says someone will be calling you shortly. I don’t want a phone call. It says to see rates click here and I got this message instead. Bait and switch

I have a home care agency. They reel you in with lies and misguided information. The leads they send aren't actual leads, and it makes you feel more like a telemarketer than a genuine service provider. The leads don't want help, or if they do, they have received a thousand calls and don't want to be bothered, so again, it makes you feel like you're harassing people. They tell you that to be billed, you have to accept the lead, but that's a scam because whether or not you accept the lead, they still charge you. And they send random leads, some of which they claim they don't even want help with; they were only asking questions.