AgelessRxReviews of agelessrx.com

Response from AgelessRxJan 6, 2026

Hi there! Thank you for taking the time to leave us a review. We take all feedback seriously and are always happy to help troubleshoot any issues that you may be experiencing.Please note that we have various partnering pharmacies and depending on what product you ordered, they will ship that product out via USPS or a more expedited service like UPS or FedEx. We are also happy to arrange expedited shipping if you'd prefer to not use USPS. Please reach out to our team directly via your customer portal or email and we are happy to help! Looking forward to continuing to support you on your longevity journey. Kind regards, Your AgelessRx Team

Response from AgelessRxJan 5, 2026

Hello Shahram, Thank you for taking the time to leave us a review! We will be working to reach out to you in your AgelessRx portal so we can service you to the best of our ability. First, and foremost, we are always here to help! We have some great BLOG information on our website and science back data to help you understand the timeline of some of our products and when you may start to experience benefits. As with any product, not all products perform to their highest potential for all patients, especially in the introduction phase. We hope you will continue with the process and start to see benefits soon! Kind regards, Your AgelessRx Team

Response from AgelessRxDec 4, 2025

Hi there! Thank you for taking the time to leave us a review. We strive for each customer to have a great experience, and we are so sorry to see that has not happened. We would certainly love to help resolve this issue for you. We have requested more information from you through Trustpilot so we can connect with you directly. Or, if you'd like to reach out to us, please feel free to do so through your customer portal or email us at [email protected] Kindly, Your AgelessRx Team

Response from AgelessRxOct 17, 2025

Hi James! Thank you for taking the time to leave us a review. We're so happy to hear that things are going well so far! We'd be honored if you'd consider updating your review down the line to reflect your experience if things continue to go well. We are just a message or phone call away should you have any questions or need any assistance. We look forward to supporting you on your longevity journey! Kind Regards, Your AgelessRx Team

Response from AgelessRxOct 15, 2025

Hi Michael, We greatly appreciate you sharing this feedback with us. We are so sorry for the unexpected delay with your order, and for any inconvenience this may have caused. Typically, medical review only takes up to 3 business days, but we've experienced a slight backlog due to an influx of recent orders. We are working closely with our team to review all orders as soon as possible, and are also bringing on new providers to support our continued growth. We will be contacting you directly via your Customer Portal to provide additional support, and ensure all of your concerns are addressed. We look forward to speaking with you, and hope to have the opportunity to continue serving you in the future. Kind regards, Your AgelessRx Team

Response from AgelessRxOct 8, 2025

Hi there! Thank you for taking the time to leave us a review. We sincerely apologize for any delay in receiving your order. We can confirm that our partnering pharmacy is working hard to get your order out as soon as possible. You should receive tracking information to your email when the order goes out. We will be reaching out directly with additional information and look forward to connecting with you soon! Kind Regards, Your AgelessRx Team

Response from AgelessRxOct 6, 2025

Hi there! Thank you for taking the time to share your experience with us thus far. We will be sure to reach out to you for more specific details as we strive for excellence as well as ensuring our Patients feel supported. We also strive for a one business day response time to support any inquiries you may have. If you ever have a time sensitive concern, please feel free to give us a call at 650-503-9990 M-F 10a-7p EST. We are happy to share your most recent shipment arrived within just 3 days of its shipping date. Our processing time and fulfillment within our pharmacy partner can take 3-5 business days. If you ever are in need of a package sooner, please feel free to let us know and we can work with our medical team as well as our pharmacy partner to expedite your order. We look forward to supporting you during your Longevity Journey!

Response from AgelessRxSep 30, 2025

Hi Richard! Thank you for taking the time to leave us a review. We sincerely appreciate your feedback. After reviewing your account, we see that you are in touch with a member of our medical team to assist you with your concerns regarding your prescriptions. If you have any additional questions along the way, please feel free to reach out to us directly -- we're always happy to help. We look forward to continuing to support you on your longevity journey! Kind Regards, Your AgelessRx Team