AgelessRxReviews of agelessrx.com

Response from AgelessRxNov 13, 2023

Hi Robert, First and foremost, thank you for sharing your experience with us as we take your feedback very seriously. We will be reaching out to you to discuss further as we would love to hear more about your experience. We work hard to make sure you not only receive science backed, high quality products, but also the highest level of Customer Service. Since your experience was not what you expected, we will use this insight as a training refresh opportunity for our team. We hope to hear from you in your AgelessRx portal regarding more insight and are always happy to discuss what we can do differently to offer you the best experience possible. We wish you well on your path to Longevity! Kindly, Your AgelessRx Team

Response from AgelessRxNov 9, 2023

Hi Katie, first and foremost, thank you for your review. We take all feedback very seriously and have sent a message in your AgelessRx portal to help us gain more insight to your experience. We are sorry to hear you are dissatisfied with the cost of your previous purchase. Our pricing is all inclusive and includes Administration review, Medical partnership, your product, along with your order delivered free of charge to your door. We hope to help address any concerns you may have and look forward to your response to our internal message. We are always here to support you along your Longevity Journey! Kindly, Your AgelessRx Team

Response from AgelessRxSep 5, 2023

We are sorry to hear about your experience Peter! We see your delivery from our third party shipper may have been lost in transit and we have been working to have your replacement order shipped. We see this order has reshipped and is expected to arrive very soon! We apologize for your delayed receipt of the product you ordered and are always working to help our Patients receive their products as quickly and as efficiently as possible. Although never ideal, we know third party shipper delays or losses can occur and always appreciate the opportunity to correct the delay in order to help create the best experience possible. A member of our team will be reaching out as we would love the opportunity to learn more about how to continue to educate our team to provide the highest quality experience each time you, and others, order from us. Kindly, Your AgelessRx Team

Response from AgelessRxJul 26, 2023

Hi Elizabeth! We are very sorry to hear of your experience and take your feedback seriously. We regret to hear your outcome was anything less than our expectations. Your feedback is valuable & we are actively working on improving our process for this. We will be looking into your account further and will reach out to you very soon. Kindly, Your AgelessRx Team

Response from AgelessRxJul 11, 2023

We're sorry to hear that, Quintin! We take feedback like this seriously. While it is ultimately always up to your assigned prescriber to determine if treatment is appropriate for you, our goal is to make sure you understand the rationale behind any medical decision. We regret you feel you did not have that experience. We will be looking into your account further and will reach out with any next steps.

Response from AgelessRxJun 1, 2023

Hi William, Thank you for writing to us about this. We are so sorry to hear your product did not make it to you & appreciate the chance to look into this further to resolve for you. Your feedback is important to us & we want to look into this further to make this right for you. Someone on our team will reach out to you through your customer portal shortly. We hope to connect with you soon to be able to resolve this for you. Kindest Regards, Your AgelessRx Support Team

Response from AgelessRxMay 22, 2023

Hi Amy, Thank you for being a loyal AgelessRx patient for the past year! We are sorry to hear about this recent experience & want to help. We truly appreciate the opportunity to look into this further & respond to your concerns. Our team will be reaching out to you via email soon, to continue to work & ensure all your questions/concerns are addressed. We look forward to connecting further soon! Warm Regards, Your AgelessRx Support team

Response from AgelessRxMay 11, 2023

Hi Jim, Thank you for sharing this experience with us. We are very sorry to hear about the frustration you experienced during the upload process. We are actively working on ways to improve this for our patients & can see this was resolved from one of our team members to have this file attached on your behalf. Additionally, a member of our team will be reaching back out to you via your customer portal to ensure all your concerns are resolved. We appreciate the opportunity to respond & hope for a complete resolution for you. Kindest Regards, Your AgelessRx Support Team