AgelessRxReviews of agelessrx.com

Response from AgelessRxAug 27, 2026

Hi Mark, Thank you for sharing this feedback. We always aim to provide the best possible experience, and we're sorry to hear that wasn't the case here. We understand how this situation could have caused frustration, especially when trying to access your account. We are always looking for ways to improve, and we have passed this insight along to our team as this is not the experience we want anyone to have. As for shipping, we do kindly ask that patients allow 5-7 business days for our partner pharmacies to process and ship orders. We understand that this timeline is often much sooner, so it can raise concerns when your order is taking longer than expected. We're glad to see that you've been in contact with our team and they were able to address your concerns and provide tracking information for your order. We are thankful you chose AgelessRx, and we'd love the opportunity to show you a better experience moving forward. If there's ever anything we can do to support you in the future or if you have any questions at all, please don't hesitate to reach out. Thank you again for your feedback. Warmly, Cheyenne

Response from AgelessRxAug 20, 2026

Hi there, We're sorry to hear about your experience. We can certainly understand the frustration of receiving a product that was unauthorized or unwanted, and we want to determine exactly what happened here. Most of our products are offered on a subscription basis, and plans allow refills to be paused or canceled at any time within your account. Our goal is to be transparent and informative, so we send reminders five days before a refill processes to allow time for changes. That said, we understand these can be easy to miss. We'd like to review your account, look into what happened, and ensure this is resolved. We've requested additional information through Trustpilot, and you're welcome to contact us directly through your portal or at [email protected]. Kindly, Cheyenne

Response from AgelessRxAug 20, 2026

Hi there, Thank you for taking the time to share this feedback. We're sorry to hear your experience didn't meet expectations, and we understand how frustrating it is to invest time and money without seeing the results you were hoping for. We strive to provide the best service possible, and what you shared regarding shipping and support isn’t the standard we aim for. Regarding the medication itself: some formulations do remain stable in transit as long as the vial stayed sealed. That said, we understand why this would raise concern, especially in the warmer months. We are always happy to provide transit or stability studies, and replacements when necessary, so you can feel confident in your medication's integrity. We'd love the opportunity to review your account and make things right. We've requested additional information through Trustpilot, or if you'd like to reach out to us, please feel free to do so through your customer portal or email us at [email protected]. Kindly, Cheyenne

Response from AgelessRxAug 14, 2026

Hello Jason, Thank you for sharing your experience and bringing this concern to our attention. We are so sorry to see that you are not experiencing the benefits you were hoping for with the injections. It can take some time to notice visible benefits. We will be reaching out to you directly to connect further and assist. Looking forward to hearing from you! Warmly, Chloe AgelessRx

Response from AgelessRxAug 14, 2026

Hello Tamieka, Thank you for sharing your experience and bringing this to our attention. We take temperature concerns seriously and would love the chance to gather additional information regarding your latest order. We will be reaching out to you directly to connect further and assist. Looking forward to hearing from you! Best regards, Genderson

Response from AgelessRxAug 13, 2026

Hi there, We take your feedback seriously and want to ensure we work diligently to ensure all users orders are medically reviewed and fulfilled by our pharmacy partner all in a short window to have your order delivered to your door! We would be happy to help review your order information as well as ensure you are receiving the level of service you deserve. Kindly reach out to our team through your AgelessRx portal and we will work efficiently to follow up with your request. Thank you for sharing and we look forward to following up as soon as we have the information to support. Kind regards, Your AgelessRx Team

Response from AgelessRxAug 4, 2026

Hi Nate, Thank you so much for taking the time to share your experience with us; feedback like this matters, and we're truly sorry to hear that things didn't go the way you had hoped. As a Longevity Telehealth provider, your health and safety are always our top priority, and we never want a patient to feel unheard or unsupported. We understand how frustrating it can be when a product doesn't meet your expectations or align with what you were hoping to achieve. Transparency and patient education are extremely important to us. Our peptide patients are required to review and acknowledge detailed informed consent materials and complete medication specific intake forms prior to medical review or approval, ensuring patients have the information needed to make informed decisions. While the specific product you mentioned isn't currently part of our portfolio, we do offer a range of other options designed to support similar health and wellness goals, and we'd genuinely welcome the chance to help you find something that's a better fit. Kindly, Your AgelessRx Team

Response from AgelessRxAug 6, 2026

Hi Kevin, Thank you for sharing this feedback. We always aim to provide the best possible experience, and we're sorry to hear that wasn't the case here. We understand how frustrating it can be to not see results as quickly as hoped, we'd encourage sticking with your prescribed protocol for at least 90 days to give your body time to adjust. On storage: handling needs can vary by medication, and some formulations maintain potency in transit as long as the vial stays sealed. That said, we can certainly understand concerns regarding refrigeration especially in the warmer months and we’re always happy to share transit and stability studies so you can feel confident in your medication's integrity. We see you're already in touch with our support team and they are working to address your concerns. Please don’t hesitate to each out if there is anything else we can do to assist. We look forward to continuing to support you on your longevity journey. Warmly, Your AgelessRx Team