AgelessRxReviews of agelessrx.com

Response from AgelessRxJun 17, 2024

Hi Alix, Thank you for taking the time to share your experience. You can reach out to our care team at anytime via email or by sending us a message in your AgelessRx portal. We will be sending you a follow up message within your portal to allow for us to offer our assistance. Please note, a Patient can cancel within their portal at any time prior to a refill processing. We also send an email 5 days prior to a refill to help avoid any erroneous shipments. If we do not hear from a Patient, we do start processing the refill with expedited shipping. We are always happy to take care of your cancellation request prior to the shipment of your order. We hope you will consider us in the future for your Longevity needs as we are always here to support you! Kindly, Your AgelessRx Team

Response from AgelessRxJun 14, 2024

Hi Polina! Thank you for taking the time to leave us a review. Our licensed providers review each request carefully and we'd be happy to provide more insight on why you were declined. Please rest assured that you were not charged since you were not approved for Metformin. We'd love to connect further on this and have sent you a request for more information. Looking forward to hearing from you soon!

Response from AgelessRxMay 30, 2024

Hi there, We are so sorry to hear of your experience thus far. We appreciate your feedback and would love the opportunity to connect with you. We work hard everyday to make sure we offer the highest level of service available to every Patient and we want nothing more than for you to feel confident and comfortable with your order and experience. We look forward to connecting with you! Kindly, Your AgelessRx Team

Response from AgelessRxMay 29, 2024

Hi David, Thank you for sharing your experience. We are very sorry to hear your experience thus far has not exceeded your expectations. We work hard daily to train and educate our team to provide the highest quality of service and expect just that from everyone here at AgelessRx. We will work quickly to remedy your experience and determine ways to educate our team to ensure all patients are assisted promptly and given the precise insight necessary to help expedite their order process. We look forward to connecting with you via your ARX portal and supporting you throughout your Longevity Journey. Kindly. Your AgelessRx Team

Response from AgelessRxMay 16, 2024

Hi there! Thank you for taking the time to leave us a review. We strive for each customer to have a great experience, and we are so sorry to see that has not happened. Although we do answer all messages as quickly as possible, it can take between 2-3 business days to receive a response. We would certainly love to help resolve this issue for you. We have requested more information from you through Trustpilot. Or, if you'd like to reach out to us directly, please feel free to do so through your customer portal or email us at [email protected] Hope to hear from you soon! Kind Regards, Your AgelessRx Team

Response from AgelessRxMay 15, 2024

Hi Janis! Thank you for taking the time to leave us a review. We take all feedback seriously and hope to make this situation better for you. We see that you were in contact with one of our customer service team members today and hope the issue is now resolved but will be in touch directly if there is anything else we can do to assist. Hope to hear from you soon! Kind Regards, Your AgelessRx Team

Response from AgelessRxMay 10, 2024

Hi there! Thank you for taking the time to leave us a review. We take all feedback seriously and would love to connect further to help resolve this issue and better assist you. We have sent you a request for more information and look forward to hearing from you soon. Additionally, you can reach us at [email protected]. Kind Regards, Your AgelessRx Team

Response from AgelessRxMay 9, 2024

Hi Pierre! Thank you for taking the time to leave us a review. We strive for each customer to have an excellent experience and we are sorry to see that you have not had that. Our contact information is available on our website, and you can message us any time of day from your AgelessRx Customer Portal. We will be reaching out to you directly to see how we can further assist. Looking forward to connecting soon! Kind Regards, Your AgelessRx Team