AfsisterwigReviews of afsisterwig.com

THIS IS THE WORST COMPANY DO NOT EVER IN LIFE ORDER FROM THEM!!! Hair took almost A MONTH to ship after I paid 33 dollars for express shipping. I ordered a blonde ombré wig and my wig came in BROWN. The company is extremely inconsiderate and barely wanted to refund me for shipping. I ordered the hair and paid almost 400 dollars to be extremely disappointed. I ordered the hair for my birthday and my hair came 3 weeks after my event. I was so upset and customer service was terrible. I had to fight to get a refund which I’m still in the process of trying to get. The company is a fraud!!!

Where do I begin? I’ve been wearing wigs for about 5 years. I purchased a 18” unit for $180-$190 around December 15th and received it on the 24th. I didn’t get the unit installed until New Year’s Eve. I noticed immediately how thin the ends were and how the hair did not look like it was 18”. Cool. Whatever, I can still make it work. After a few days of wearing this wig, I noticed it was shedding tremendously. I would literally leave trails of hair behind me everywhere I went. One day, I decided to wet the unit and style it with some moose that I’ve always used on my wigs , and CLUMPS of hair is coming out of the wig. And I mean clumps!! So, I email Afsister, informing them that the wig wasn’t as described, the quality was horrible, and the wig is balding. They had the nerve to say “our wigs never shed. Are you taking good care of it?” So, when I explain to them that I know how to take care of hair and it’s the unit that’s bad, and they offer me A $15 DOLLAR REFUND. What am I supposed to do with $15? You can’t even purchase a good meal with $15!! I am so heated with this company and I feel like I’ve been robbed out of my money. I didn’t even ask them to refund me the full amount, just $80.00 and they are refusing to refund me a decent amount and they keep offering me petty discounts for future purchases. What makes them think I want another wig by them? So It can bald again in two weeks? If I wanted a dusty wig that last for two weeks, I would have bought one from PartyCity. I contacted my bank to dispute their charge.

The first wig I got was okay it would tangle up really bad at the nape. The second wig I got was absolutely atrocious, lace was too dark and the knots would not bleach no matter how many times I did it and after emailing them and telling them about the horrible wig they didn’t offer a refund or a new wig they just offered me 15%, this company is a joke if you want a good wig check out LUVME HAIR OR ALIPEARL

They like to play games. I ordered a so called HD skin melt lace wig that I paid $254 for (on sale) when I received the wig it was pathetic. The density was so weak like 130%, the ends were scraggly and it was not true to length at all. I was shorted by two inches on straight hair not curly. It literally looked like the cryptkeeper’s head if you’re familiar. No bounce, no swing, no shine,, and beyond full of flyaways. Just lifeless... On the website they say to contact them first if you want a refund. Let me tell you, that is because they want to stall the waiting period for a return. They also refuse to provide a return address and try to argue that their product is good and right and sending it back is not cost effective for you because they will charge you an additional restocking fee if they don’t see a problem. They will try to give you discounts to invest in another overpriced wig and never take accountability for their lack of quality or errors and I have receipts. I assure you they will see no problems with their wigs even with photos as clear as day. Now, if you choose to order I suggest going through PayPal so you have some backing. I had to stop all communication with the seller via emails and upload to PayPal so that they can see how many times they ignored my request to send the wig back and get a refund. About 10 emails including pics from the DAY I received the wig. (Unworn, uncut unused, no dye) It took about a month but my request was granted because they did not honor their policy and again, I had receipts. If you win your case, PayPal will refund you when the seller receives the item so you don’t have to worry about them getting it and still not trying to give your hard earned coins back. (You can even opt to get a partial payment if you don’t trust it and keep it to chop and screw or sell it ) You must provide the tracking number to PayPal. All in all, I recommend DO NOT purchase from them if you want to be safe and avoid a hassle. Keep in mind that Much of what you see on YouTube is people being sent products to give a review. Of course they send their best product....However, these products are not always equal to what they are actually selling to the general population. If you by chance get a “good wig” then be warned that this particular company is not consistent, and they are not to be trusted with your money for frequent purchases. I don’t want anyone spending this kind of money on a product that doesn’t deliver. In my opinion, you can find much better wigs for less elsewhere.

DID NOT RECEIVE MY ORDER BUT THEY SAID IT WAS DELEIVERED. ANOTHER FRIEND ORDER SHE SAID THEY FALSE ADVERTISING USING FAKE PICTURES NOT WHAT ON SITE. PLEASE BE AWARE,I AM STILL WAITING FOR MERCHANTS TO GET BACK TO ME FOR A FULL REFUND AND STILL NOONE HAS REPLIED. STAY FAR FAR AWAY

This company is worthless the wigs are horrible quality and they don't honor customers refund. New customers BEWARE don't purchase wigs from this trash company. Afsisterwig needs to spell check there fraudulent page errors.

Misrepresentation of the product. They send custom wigs to their promoters and send trash to real buyers

I ordered 2 wigs from this place. The first one i just didnt like because of the lace so i got another one .. way more expensive with “better lace” the lace came with holes in it. I decided to use the wig regardless because the holes were in spots i was going to cut off anyways. I spent $280 on this wig and it lasted less than a month. No exaggeration. The hair kept matting to the back of my head. And CLUMPS of it were falling out. By the end of the 3rd week the front of my lace no longer had hair. I sent pictures to the place and they offered me $40 in a refund . And a coupon. I asked for more money back seeing as tho i spent almost $300 they told me they normally dont offer anymore than $40 in a refund. $300 for a wig that lasted almost 3 weeks. It also took about a month to receive