Jarrett B.
Had to write a review after my…
Had to write a review after my experience. In short, they kept trying to arrange trips that were overpriced by thousands of dollars. I could book the same hotels on basic booking sites for way way less. They also kept suggesting extremely over-the-top hotels when I specfically said I was looking for low key, boutique-style places. I offered up specific examples and they still would say I'm better off at the most expensive places. When I asked why their price quote was $4,000 more than if I booked it myself, they asked for a list of prices I found. I gave them the prices then they said that they can't comment because they offer package deals. I paid them $250 to book my vacation and I booked 100% of my flights, hotels, etc and didn't book a single hotel on their recommendation list. Worked with Katie, who was super nice, but you'd be better off lighting $250 on fire then going on Agoda to book hotels.
Response from Africa EndeavoursJan 9, 2019
Hello Jarrett. As I mentioned in my email earlier, I am sorry we weren't the perfect fit for your travel needs. I did sent you a follow up to your response (thank you for that), but I am reaching out here also to see if you could spare me 15 min of your time to speak about what we could have done differently. Thank you in advance for your time. Warm Regards, Candice Heckel Product Manager

