AffordablefaucetsReviews of affordablefaucets.com

Affordable faucets customer service has little knowledge or connection to shipping. They said an item would take weeks to get and within a week an unknown package showed up. Had a completely wrong part in it and affordable faucets name was not on it. 4 days later I get an email that the item had shipped so they have no idea on shipping. Then I figured out the wrong item in the box was from them. Sent it back. Correct part arrived before they said it would ship again. They asked if I still needed help when I already had the part. Emails are in partial English. I did get the correct item eventually but I recommend another company that knows when they are shipping. I don't like surprise packages.

I ordered a part for my toilet, but ended up not needing the part. I called the next day to see if I could cancel the order. They cancelled the order and refunded my money within 2 days. I appreciate the effort they put in, even though I didn't buy anything from them.

Got decent product there but when it didnt work we had to pay over $80 for a re-stocking fee. Not like going to Amazon, Lowe's, or Home Depot. Shop at your own risk.

By far a positive experience. I ordered several items and realized I made a mistake with a few. Communication was superb from when I placed the order til the end. Customer service was polite and professional throughout. I will use AffordableFaucets for all my faucet needs going forward. You are a rare in this world of today. Keep up the great work.

I purchased a Kohler faucet handle, the color they sent me didn't match. I had to go out of town for a business trip and couldn't return the faucet handle on a timely manner. When I returned from my business trip, I immediately returned the unused faucet handle. Affordable Faucet accused me of returning a used faucet handle with water all over the handle and hard water deposit. These people are thieves and will not refund my money. If I were you, I would be extra careful when ordering from Affordable Faucet because if you have to return it, they will accuse you of returning a used item and will not refund your money. I'm planning on reporting this company.

I had to purchase a few items and was able to confirm stock online. I really liked how I knew what was going on with my order from when it was placed to delivery. Great Job. I will absolutely use them again for future needs.

I had bad experience with with affortablefaucets.com shipping is much delayed and not a good customer services The female supervisor is not professional. The customers service s doesn't like to be bother to reply emails. Top managememt just ignore the customers.

By far one of the best online experiences I have ever dealt with. From order to delivery, I knew what was the status of my order. Prior placing my order, I had a few questions and the customer rep was extremely professional and addressed all my questions. Hands down I will use them again and recommend them to friends, family, and even my foes ;)