We had a great experience with Affirma Distribution and their Seller Protection service. Our brand was approved on the second attempt, and their team provided timely responses, clear guidance, and full support throughout the Amazon ungating process.
Once approved, they shipped our inventory directly to Amazon. Communication through both email and phone was excellent, and they followed up at every step.
Outstanding customer service and a very smooth overall experience. Highly recommended!
NH
NAEEM H.
Great Products and Excellent Customer Service
I’ve been doing business with Affirma Distributors for about a year now, and I’ve purchased quite a lot of products from them during that time. I know they have some negative reviews, but based on my own experience, I’ve had a very positive experience with them.
The products I’ve received have been genuine and reliable, and their customer service has been excellent. Whenever I’ve had questions or needed help, they have always been responsive, professional, and willing to assist.
I really appreciate how helpful they are and the consistency I’ve experienced over the past year. Based on my personal experience, I’m happy with Affirma Distributors and would definitely recommend giving them a try.
MA
Md A.
It is good experience for me
It is good experience for me
IY
Imran Y.
The production policy was one of the…
The protection policy was one of the main reasons I ordered from Affirma. Knowing there was support available if any Amazon related issues came up made me feel much more confident.
SC
Shakila C.
Affirma helped simplify my Amazon…
Affirma helped simplify my Amazon business by handling sourcing and invoice-related challenges.
AH
Akmal H.
Good experience overall
Good experience overall. Communication, shipping, and product quality all met expectations
UM
UZ M.
Our experience :(
The seller did not disclose OEM vs. branded at the time of purchase. We later discovered the mismatch and, as a small seller, sought a refund since the inventory was in their possession. Despite repeated requests—and discourteous communications—they refused to return our stock or refund 2500$, which they claimed to storage fees to date.
Response from Affirma DistributorsAug 22, 2025
Hi,
We appreciate your feedback, but would like to clarify the situation for transparency.
From the beginning, our team communicated with you through both phone and email. During the call, you raised your concerns but did not allow our representative to respond fully, so we followed up in writing. We clearly informed you of the required timelines, but unfortunately did not receive a response. Our team acted in line with our policies, and all communication was clear from our end.
It is also important to note that on our website, products are always clearly listed, items sourced directly from brands or authorized vendors carry the brand name, while OEM items do not. This is standard practice and common sense for buyers to review before placing an order.
That said, we do value our customers even if they return after many months. If you would like a resolution, we encourage you to reach out to our sales team. We are always willing to work towards a fair solution that helps maintain a positive relationship.
Best regards,
Affirma Distributors Team
TK
Talha K.
be safe ,scam alert!!!
be safe ,scam alert!!!
Response from Affirma DistributorsAug 13, 2025
Hi,
We take all feedback and concerns very seriously. We want to assure you that Affirma Distributors operates with complete transparency and in accordance with our published policies. If you believe you have encountered any issue or have questions about our process, please contact us directly at [email protected] or via WhatsApp at +1 (518) 941-0723 so we can look into the matter promptly.
Your safety and trust are our top priorities.
Affirma Distributors Team
