AFC Home Warranty Reviews | Read Customer Reviews of afchomeclub.com

AFC Home WarrantyReviews of afchomeclub.com

3.8517 reviews
Insurance
1343 Canton Road STE A, Marietta, Georgia

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AFC Home Warranty

About AFC Home Warranty

For almost two decades, America’s First Choice Home Warranty has protected homeowners against unexpected and costly repair bills when systems and appliances in their homes break. Bringing savings and peace of mind to homeowners is our number one goal, and our home warranty plans deliver.When systems or appliances fail in your home, simply call or request service online and AFC takes care of the rest. We’ll schedule the repair professional (you may also use a professional of your choice) and cover the cost of repair or replacement.* After that, we’ll guarantee the repair for the life of your plan.AFC covers all of your home’s essential systems and appliances, from HVAC, electrical, and plumbing systems to kitchen and laundry appliances to home electronics and more. We even cover outdoor sewer and water supply lines. And with so many items that could need repair, you can use your warranty plan as often as needed to keep your home running smoothly.With thousands of pre-vetted technicians in our nationwide network, AFC brings quality, efficiency, and savings to the table when you need us. That lets stop worrying about household repairs so you can focus on, well, living your life.*Limitations and exclusions apply.

AFC Home Warranty (afchomeclub.com) has 517 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: afchomeclub.com
Website: afchomeclub.com
Category: Insurance
Location: Marietta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 31% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AFC Home Warranty reviews

Showing 15 reviews with 3 stars · Clear filters

William N.
Aug 9, 2025
I haven’t had the pleasure of using the…
I haven’t had the pleasure of using the service. I certainly hope it does a better job than the client representative has done!
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Carolyn
Aug 3, 2025
Too pricey
The charge for getting a technician out has become much too high, and nothing I can do about that. That’s in addition to the increase in the cost for the policy itself. People should check out other warranty companies.
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customer
Jul 25, 2025
I don’t think we used it for anything…
I don’t think we used it for anything is the only reason I gave it 3 stars.
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Ed
Jun 13, 2025
Had problems find a technician in our…
Had problems find a technician in our area who would accept what you would pay.
Response from AFC Home WarrantyJul 10, 2025
Thank you for your feedback, Ed. We understand how important technician availability is and are actively working to expand our network to better serve all areas. At AFC Home Warranty, we also offer the option to use your own licensed technician, helping ensure fast, flexible home warranty service. We appreciate your patience and the opportunity to improve.
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customer
May 27, 2025
I just started service with AFC HOME…
I just started service with AFC HOME WARRANTY ,so I have no opinion or reviews about them yet
Response from AFC Home WarrantyMay 28, 2025
Hi there, Thank you for choosing AFC Home Warranty and for taking the time to leave a review. We’re glad to have you on board and are committed to providing reliable coverage and excellent service. When the time comes, we hope to earn a 5-star experience from you. Don’t hesitate to reach out if you ever need us! Best regards, AFC Home Warranty Team
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Maria M.
May 19, 2025
That we put in a claim and it took 4…
That we put in a claim and it took 4 1/2 months to send us our money. They put are claim in a file and couldn’t find it. We talked to quite a few supervisors to find out why are claim took so long. Plus we didn’t even know who took care of us. It wasn’t till the end of our claim we found out it was Rachel.
Response from AFC Home WarrantyMay 29, 2025
Dear Maria, Thank you for taking the time to share your experience. We sincerely apologize for the delay in processing your reimbursement. After reviewing your claim, we found that it was initially approved but got held up in our internal queue due to an overpayment discrepancy—since we approved more than what was actually paid for the repair. While this should have been resolved faster, we’ve already taken corrective action. We've updated our internal protocols to flag these types of claims for expedited review moving forward to ensure this doesn’t happen again. We appreciate your patience and, as a thank-you for your continued membership, we’ve waived your first service fee on the renewed account. If there’s anything else you need, we’re always here to help. Sincerely, AFC Home Warranty Team
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Mike L.
Apr 27, 2025
I have only had one potential claim
I have only had one potential claim, on a toilet, which you gace me absolutely no help at all!
Response from AFC Home WarrantyApr 28, 2025
Thank you for sharing your experience with us. After reviewing your service request, the issue reported involved a crack in the base of the toilet. Unfortunately, as outlined in our coverage terms, cracks in fixtures such as toilets are not covered under the warranty. While we were unable to provide coverage for this particular issue, we truly value you as a member. As a courtesy, we would like to offer to waive the service fee on your next approved claim to thank you for being part of the AFC family. If you have any questions about your coverage or would like assistance with future service needs, our team is always here to help.
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