lizzette H.
Excellent
Good customer care and always great with deliveries

Aeroflow Urology is a national provider of insurance-covered, medical-grade incontinence supplies for both adults and children experiencing bladder leakage. We specialize in making it easy to receive essential bladder control products—such as children’s diapers and pull-ons (for ages 3+), as well as discreet adult briefs, diapers, and pull-ons—delivered directly to your home at no cost through insurance. • As a HITRUST-certified provider, we’re committed to protecting your personal health information while delivering high-quality medical products you can trust. Our knowledgeable, compassionate care team handles the details for you by navigating insurance requirements and managing all necessary paperwork, so you can receive your monthly supplies smoothly and stress-free.• Why Customers Choose Aeroflow Urology:Insurance-Covered Supplies, we work to maximize your benefits so eligible products are completely free. Convenient Home Delivery, reliable, fast shipping straight to your door. Trusted Nationwide, serving thousands of customers with personalized incontinence support. Dedicated Care Team, friendly specialists who guide you every step of the way.• Eligibility & Support: To see if you or a loved one qualifies for insurance-covered supplies, visit http://aeroflowurology.com/tp or call our care team at 844-276-5588. We’re here to help.
Aeroflow Urology (aeroflowurology.com) has 673 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Health Equipment · Asheville, North Carolina
Excellent

Health Equipment · Raleigh, North Carolina
Excellent

Health Equipment · Wilmington, North Carolina
Excellent

Health Equipment · Sanford, North Carolina
Great
673 approved reviews, newest moderated first
lizzette H.
Good customer care and always great with deliveries
Isabel C.
Everything from start to finish was great. I also needed to change the brand of diapers I first received due to my son's incontinence levels and the customer service rep was super friendly and had my stuff shipped out within 48 hours advised me how I can return the ones I had and they ended up letting me keep those as well. The agent also recommended some add-ons that would help best with my son's needs that has helped me out tremendously and been literally a lifesaver. 10 stars all the way around!
Theresa less than M.
Aeroflo have always been on time with my products. They have good quality products and the staff is wonderful 😃
Donna V.
Come on time get what i need an get information when it’s delivered
Donna S.
Always having what I need
Response from Aeroflow UrologyFeb 20, 2026
Thank you for your feedback! If we can improve your experience with us in anyway please give us a call at 844-276-5588 and one of our Continence Care Specialists will be happy to assist you!
LisaHolloway
For some reason they always have a hard time get a hold of my doctors about my incontinence order they said they emailed m doctor with no response so when I seen my doctor last week I asked her about it and she looked thru her orders and said she never received and email from you guys pertaining to my order would like to come to a conclusion about this so I can get order on a regular basis. My doctor never received no fax from you guys about my order so now im gonna have to have a new script wrote again just gets old having to go they this on every order . Not sure of the date I'll have to look it up
Response from Aeroflow UrologyFeb 20, 2026
Hi Lisa, we're sorry to hear about your experience with us so far. We would love to look further into this and find a solution. We have requested your information for our team to reach out to you to further assist you!
Kim L.
It’s so easy to sign up for this program and everyone is very polite and professional at the same time. And the deliveries are on time every month!
Robin Muse A.
After being a customer for close to a year, my account cannot be found. I could not have gotten these products from your company without my Dr consent. Medicaid hasn't had a problem paying for products so how is it my new address in Alaska has been lost..as if never had an account. I'm so disappointed
Response from Aeroflow UrologyFeb 20, 2026
Hi Robin, we are sorry to hear about your experience with us so far. We would love to look into this further. Our team has requested your information to further assist you to help resolve this issue as soon as possible!