Rebecca W.
Been waiting on my moms order and took…
Been waiting on my moms order and took weeks to get them sent out , now they finally got sent out but just sitting in Whitsett, NC for three days and no updates on when they will be delivered, and contact fedex with tracking number and fedex says invalid tracking number. And mind you also aeroflow just shipped out monthly on February 12,2026 and then sends text message to order new supplies and will be shipped on. The 16th of February for next months supplies. That is two monthly shipments for one month
Response from Aeroflow UrologyFeb 20, 2026
Hi Rebecca, we're sorry to hear about your timing of deliveries. If you give us a call at 844-276-5588 our Continence Care team will be happy to look into the timing of your monthly orders and to look into your order cadence. If you continue to have issues with your FedEx delivery and tracking we’ve put together a helpful blog post with tips on how to improve your FedEx delivery experience: https://aeroflowurology.com/blog/get-supplies-faster-fedex