Zen D.
The candles were super small
The candles were super small, the jar was chipped, the smell was nauseating, and they all smelled the same.

AEMBR is a physician-founded luxury home fragrance brand creating clean, non-toxic candles and home scents designed for people who care about both wellness and beautiful living .Founded in Houston in 2022 by Dr. Kristina Braly, AEMBR blends medical-grade ingredient standards with refined design, using coconut-apricot wax and phthalate-free fragrances to create products that are safe for families, pets, and sensitive noses . Every product is hand-poured in small batches and crafted for customers who want their home to feel calm, elevated, and thoughtfully curated without compromising on safety .Luxury scents, without the headache.
Aembr (aembr.co) has 21 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 2 reviews with 1 star · Clear filters
Zen D.
The candles were super small, the jar was chipped, the smell was nauseating, and they all smelled the same.
Bryan
If you want your product a month late, if you want crappy customer service and zero accountability, look no further. They send the product with a hazmat label btw so after waiting far too long, good luck returning anything. Youll get your refund with your aarp card. Enjoy the wait.
Response from AembrMar 2, 2026
Hi Bryan! We have conversed with you multiple times over the course of this order. Here are the facts: • You placed an order for a preorder product which was transparent on both the product page, checkout page, and automated preorder email updates • You live in Alaska and hazmat shipping due to fragrance requires us to comply with US regulations to send via ground which in the case of Alaska or Hawaii can take 2-3 weeks (which we unfortunately have no control over) • we offered the option of a full refund which you declined. • You have continued to leave 1-star reviews despite us offering every possible remedy in this case. • Despite that, we've been kind, considerate, understanding, and sympathetic to your situation. We do hope this clarifies things for you. Please let us know if you need any further assistance by reaching out to us at [email protected]!