Advanced Molecular LabsReviews of advancedmolecularlabs.com

Response from Advanced Molecular LabsApr 10, 2021

HI CG, code SHIP25 at the time of your order was offering 25% off (which I see you did receive). This code can changes from that to free shipping depending what the promotion is at that time. As for shipping in the U.S., USPS charges based on weight. Their shipping typically takes 2-5 business days depending where you live in the U.S. (We are based in New York, and I see you live in Oregon, so you are across the country). I have looked in to your tracking, and see that delivery is scheduled for Tuesday, so that will be 4 business days since you've ordered, which is with in USPS's window. I hope this better sheds some light on your concerns. Please never hesitate to reach out to our customer service department with questions at [email protected] Update from USPS: In Transit, Arriving Late Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility.

Response from Advanced Molecular LabsApr 10, 2021

Hi Annanda, I see we shipped out your order with in 24hrs, and it’s been in transit with UPS since. You can see this with the tracking link we sent you after purchase. I also see that you are international. Unfortunately, since Covid supplement orders take longer to travel through customs (we state this on our website). Rest assured, your order is still on its way. I will email you more timely tracking for your convenience.