AdvanblackReviews of advanblack.com

Great quality products!

I ordered the console and received it promptly. I honestly was blown away by the product, the paint was absolutely top notch and the fit and finish was superb. One of the greatest things about Advanblack is the YouTube tutorials, I watched them all and they are a huge help and gives you confidence to accomplish the project yourself..

Same as everyone else. Order placed for a seat that was “in stock, ready to ship” per their website. After not receiving any shipping info I contacted them via email (phone calls never returned) and was told their website was incorrect and it would now be 2-4 weeks before it shipped. Fast forward another week and I get a formatted message stating due to the “back order” status of my seat it will be an additional 2-3 weeks before it ships. I understand things happen, but I only placed the order because it was in stock and ready to ship. Had I known I was in for a potential 2 month wait I would have gone another route. To top it off….as a thanks and sign of appreciation to their “valued customers” I’m forced to pay a 20% restocking fee to cancel!! What a great show of thanks to a customer who ordered an in stock and ready to ship (from the US) seat! Kuddos to you AdvanBlack. You’re doing great things for our community!

I ordered a vivid black 21 inch wrap-around fender over a month ago. At the 2-week point I contacted Advanblack for status. I was told it would be ready in 1-3 weeks. Two weeks later I contact them for an update and they tell me it’s going to be another 2-4 weeks because the fender was not in stock. I responded that 4 weeks after placing the order you finally decide to tell me it was never in stock. I won’t even mention the 20% restocking fee if I decide to cancel the order. I will never deal with these people again.

Color was spot on, and tour pack was received in less than a week. Harley didn't offer the tour pack in Stone Washed White Pearl. I would have to order an unfinished tour pack, the paint, and then have it painted. Saved several hundred dollars ordering it from Advanblack. I am looking at other parts to do a little more customization and Advanblack will be my go to site.

Pretty much same thing that happened with Jamie and Steve is happening to me. Ordered it and said it would ship in 2-3 weeks. Well over a month later it says it shipped!! Then the DAY BEFORE it was supposed to arrive, I get an email saying that it was damaged during production, and they have to make another!! Wait how was it damaged in production when it is suppose to arrive the next day! So they didn't ship it, they lied about it, and then give me a measly 20% refund. Now the customer service people seem pleasant enough and they have offered some small discount. I would have been annoyed if they told me the truth that it was damaged and delayed but they lied about it being shipped and that it wasn't is what I am mad about!! They tried to give me free saddlebag liners but I told them I don't need them, I offered to buy a seat, BUY A SEAT!! they offered a stupid 10% off! REALLY 10% thats it?!!!

The same thing happened to Jamie Deselms is happening to me right now. I ordered my fairing in September, and they said it would take 4-6 weeks. I’m currently 9 weeks in, and still no fairing or tracking information. They keep saying, “It should land in the States next week” Don’t waste your time with this company.

I ordered the front batwing fairing that I knew had a lead time of 4-6 weeks for them to make and ship. After tree weeks I received he shipping notification and was excited. Only to learn it was being shipped from China, no big deal as long as it was quality right? After another three weeks of the tracking information sitting in the same status I reached out to them. It was not until I went to social media that I got an actual response, very rude and not very helpful. Honestly it looked like a scam, and after finally waiting an extended period of time and after submitting a negative review I was string armed by a barrage of emails demanding I remove the negative social media post. I did not so they "canceled" me.. All I can say is you would be better off going through Hogworks where its made in America and you wont have your shipment sitting on a dock somewhere stuck in China. Customer service is not helpful, abusive, and threatening. Would not recommend. SAVE YOUR MONEY!