Patricio
Terrible support! (edit: got solved)
Terrible support! I wanted to try this service. The "publisher" to get my blog on a website has horrendous communication, it took him 6 days to upload a blog, only after asking him, and then it's behind some login. Adsy was contacted twice for help and I opened a dispute. No answer, not from the seller, nor from Adsy. Take your money elsewhere. It'd be faster, easier and cheaper to just contact the website myself and get the blog published... It's been frustrating to say the least.
Response from AdsyAug 5, 2024
Dear Patricio, We sincerely apologize for the inconvenience and frustration you experienced with our service. The level of service you described is not what we strive to provide at Adsy, and we deeply regret the issues you faced. We have resolved the dispute in your favor and refunded the full amount for the task to your balance. Additionally, as a token of our apology, we have credited an extra $50 bonus to your account. To ensure a better experience moving forward, we have emailed you a recommendation of our in-house publisher, who is reliable and guarantees timely completion of tasks without any issues. If you feel that our efforts to make things right have been satisfactory, we kindly ask you to reconsider your 1-star review on Trustpilot. Your feedback is invaluable to us and helps us continue to improve our services. We hope this helps to change your impression of our service, and we appreciate your understanding and patience. Please feel free to reach out if you have any further concerns or need assistance. Best Regards, Anthony Customer Success Manager Adsy