adsitco.com Reviews | Read Customer Reviews of adsitco.com

adsitco.com Reviews | Read Customer Reviews of adsitco.com

adsitco.com reviews

791 approved reviews, newest moderated first

The N.
Sep 18, 2016
good company
My products come in a very timely manner, I've used Adsit a few times, always had a pleasant experiance.
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Larry P.
Sep 15, 2016
Top Quality
Quick delivery; good price; excellent product.
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Al
Sep 10, 2016
EVERYTHING WAS WOUNDFUL THANKS
KEEP UP THE GOOD WORK IWAS VERY HAPPY
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Richard
Sep 9, 2016
(%$#*&@#)
purchase a in stock part and was sending it out the next shipping day but without telling me they didn't have the part.I called looking for my part and was told the story so I wanted to cancel . but they wanted a restocking fee.I needed the part for a trip with wife and other people.it came in 10 days unexceptable. spoke to manager (&%$##@)
Response from adsitco.comSep 19, 2016
Richard, First I want to apologize for any hassle the delay in this order may have caused you. Your order was placed online on Monday August 29th. Your order was processed that same day. Yes the product you had ordered was out of stock at the time, but was on it's way to us from our supplier. Once we received the product it was shipped to you by Fedex and delivered to you on Thursday. Please be reminded your order had already shipped at the time you requested to cancel your order. The terms and conditions agreed to online clearly states parts can be returned for refund less a restocking fee. We strive to fill every order as quickly as possible. Unfortunately this item was out of stock at the time of your order. Again we apologize for the delay and hassle this may have caused. If you have any other questions or concerns please fill free to contact us. Sincerely, The Adsit Company.
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Gerald
Sep 9, 2016
Mbz moulding parts
good price and product. Took a little time for delivery.
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Patrick
Sep 9, 2016
Dissatisfied
The parts I ordered were on back order for two weeks. But that did not stop Adsit from withdrawing the price of the parts plus the shipping cost the day I made the order.
Response from adsitco.comSep 19, 2016
Patrick, First I want to apologize for any hassle the delay in this order may have caused you. Please be reminded you did place your order online on the evening of Thursday August 25th. You then contacted us on Friday the 26th regarding shipping prices and options to you in Fairbanks, Alaska. That same day we contacted several shipping companies to get shipping quotes from us Indian to you in Alaska. On Monday the 29th you confirmed you wanted us to ship the package to you by US MAIL. At that time the order was processed. Your order was then shipped by US Mail as requested on September 1st. I assume the balance of the time was shipping time from Indiana to Alaska. Again we are very sorry for the delay that the distance to you may have caused. We try to process each order as quickly and effectively as possible. Unfortunately some large or heavy packages going to Alaska can be tricky. We try to confirm shipping charges and time frames on such orders to avoid surprise. If you have any other questions or concerns please contact us. Sincerely The Adsit Company
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Keith
Sep 7, 2016
Great resource
They have what I need in a timely fashion and at a fair price. What more can I say!
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Lou
Sep 6, 2016
good but very slow and expensive
took two weeks to be told didn't have something and didn't know when it was coming so than we had to get a credit , and the initial quote for transport doubled.
Response from adsitco.comSep 8, 2016
Lou, Thanks for your business and review. I am sorry for the hassle this delay may have caused. Unfortunately some of the customized wood parts we do not stock and do have to be custom ordered in for the specific car, wood grain pattern, and color. Again I am very sorry for any hassle this delay may have caused. If you have any other questions or concerns feel free to call me at 800 521 7656. Thanks Joe 1800 521 7656
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