adeptpowersports.comReviews of adeptpowersports.com

VERY POOR CUST. SERVICES, RUDE, NO APOLOGIES, NO THANK YOU. I wanted to close my online account when we first created it to log in. regardless if we order as guests or signed in and placed an order. Below is how they sounded and responded to me. Not a single response with an apology or a thank you. ----------------------------------------------- Me-Hello. How do I close my accounts online? Not sure what's needed. You already have my personal information. address, email and credit card info. Thanks Cust.Svc.- The 2 orders we have under this email address were both placed as a guest, so there is no account on our website. We do not store any personal information (i.e. credit card), all we have is your email address, and your address, which is obviously something we need to fill an order. You can always order again as a guest. Me- Hello thanks for replying. How is it possible that there's no account under my name? If I can sign in and log in, that mean I have created an account. Even the website says creat an account to log in. Therefore I have an account and I was just trying to find a way to close it. Your website doesn't give us customer any options to close our account. It only let us change our emails address etc.etc. but not close account. I don't know if anyone of you have gone through your website and created an account and try to close it or not, but you guys should do it so you know what we are talking about and how to fix this issues. Please let me know how to proceed. Thank you. Cust.Svc.- We don't even know what you mean by saying "close the account". There is no account as you put it. We don't close "accounts". It's not a thing. Once again, you placed the orders as a guest, so there is no account for them. If you then went and created an account, that's fine, all the information we have is your email with that account. We don't have any other information, hence not sure what it is you want us to close. Just don't use it and consider it non existent.

I ordered two parts for my motorcycle I went an email customer service and asked if they have warranty on their parts they responded very rudely and said we don’t have warranty on our OEM parts but it’s if it’s defective we will be gladly to replace it and then two minutes later they canceled my order then I did some research and there’s a lot of bad information regarding this company I do not recommend buying any parts from this company

Me-Right and if I get it tomorrow it will be 117 days to complete the order right? That doesn’t seem like an abnormally long time? Until you emailed me I had actually forgotten I even ordered them. Customer service-Sorry, we don't count the days from when some random customer amongst thousands, $11 worth of items ship. We can assure you, we can't even forget, because no one actually thinks about it. The system is automated, if something is on backorder, the manufacturer sends it to us whenever they get it back in stock, and then we ship it when we receive it, automatically. Is there something you wanted or have a question about? or are you simply bored and like to make what you surely think is clever commentary? Let us know if we need to block your email as Spam.

Don’t not buy from this company, a big scam behind a fake web site. Customer service is a kid running a computer, management must be the same kid that runs customer service. They hold your money for weeks then refund you after they scam some one else...WARNING don’t buy from adeptpowersports.com

I purchased a gasket on 4/7 and still do not have an ETA (10 days later) good price but next time I will pay more to get the part faster,