Crystal K.
More up to date information
More up to date information
Response from A.D. BankerJun 27, 2025
We appreciate your feedback and will strive to provide more current details in the future. Thank you.

For over 45 years, students have turned to A.D. Banker & Company for the knowledge they need to pass insurance and FINRA licensing exams, and continue their insurance education. The high quality learning design produces outstanding results, and our knowledgeable customer care team provides friendly, responsive support to make the roads to licensing and career advancement easier.
A.D. Banker (adbanker.com) has 548 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 31 reviews with 2 stars · Clear filters
Crystal K.
More up to date information
Response from A.D. BankerJun 27, 2025
We appreciate your feedback and will strive to provide more current details in the future. Thank you.
Za
constantly not working, issues with loading, issues with system being down. had to create multiple tickets and spend time speaking with help desk at ad banker causing multiple delays in my process of obtaining my license. material did not cover everything that was on the exam as well.
Response from A.D. BankerJun 24, 2025
Thank you for your patience and for bringing this to our attention. We understand the frustration that technical issues can cause and appreciate your understanding as we work through them. While our goal is always to provide a smooth and reliable experience, occasional system disruptions do occur. Please know that we are actively working to resolve the recent issues and are implementing additional safeguards to help prevent similar occurrences in the future. We remain committed to supporting your learning experience every step of the way.
KDT
Didn't give credit for reading slides in most sections - had to go back and go through all the slides a second time to show completed. Audio only worked sometimes, would usually repeat the audio from previous slides.
Response from A.D. BankerJun 20, 2025
We appreciate you taking the time to share your experience. We're sorry the slides didn't register as completed and that the audio was inconsistent. Please reach out to us directly if you experience any other technical issues. Thank you for your feedback.
Nicole M.
Unfortunately it kept freezing and making me review all of the slides multiple times before I could take the exam. And then the exam kept on freezing and I had to sign back in a minimum of 10 times
Response from A.D. BankerJun 20, 2025
We sincerely apologize for the inconvenience you experienced due to the recent system issues during your course. We understand how frustrating this can be and truly appreciate your patience. While we work hard to provide a seamless and reliable learning experience, occasional technical challenges can arise. Please know that we are actively working to resolve these issues and are also implementing measures to help prevent similar disruptions in the future. Your feedback is valuable to us, and we’re grateful you took the time to share your experience!
Merrill M.
because of connection problems, I was a few minutes late for the class. I was kicked out.. I went elsewhere.
Response from A.D. BankerJun 14, 2025
We regret that connection issues caused you to be late and unable to attend. Thank you for your feedback.
THERESA B.
I am still working on my AD Banker
Response from A.D. BankerJun 13, 2025
Feel free to reach out to our customer service department with any questions while you are working on your courses.
Lisa P.
It was hard to follow along because it was very dry material and to keep listening to a monotone voice made you fall asleep. I studied for weeks and still failed the test.
Response from A.D. BankerJun 13, 2025
We appreciate you taking the time to share your experience. We're sorry the material and presentation made it difficult to stay engaged, especially with the effort you invested in studying. We value your feedback as we look to improve our engagement. Thank you for your feedback.
Gonzalo C.
The system itself was sluggish and would not save my progress where I left off. There were multiple times that showed there were parts of the training I hadn't completed, when I had just completed. Which resulted in me having to take extra time to click through all over again. Once finished with the courses, the attestation affidavit would not populate, had to wait until the next day to be able to finish all steps required. These issues made Continued Education longer and more difficult that it had to be.
Response from A.D. BankerJun 13, 2025
We appreciate you sharing your experience. We're sorry the system was sluggish, didn't save your progress. Please contact us directly with any tech issues to allow us to troubleshoot a resolution. Thank you for your feedback.