AdahairReviews of adahair.shop

If I could give zero stars I would. Customer service is horrible! The color of the topper was stark red and they said it was light brown and “colors my vary” and will not refund my money! PLEASE DO NOT IRDER FROM THESE PEOPLE!!!

Do NOT buy from this website!!! I ordered and when it came it wasn't even close to the color displayed on the website. I emailed them a picture of my hair, the hair color picture I ordered from the website, and the hair I received. The color I received is red, but the color I order is not in anyway red. I asked how to rectify this issue and they do not want to. I was told the number on the hair matches and that I should expect the color to be slightly different and they hope I understand. Slightly? Its literally red, not light brown! All I want is a friggin refund at this point and even just emailed saying I'll gladly send the hair back but that I'm not paying to ship it, and I can guarantee they'll give me an issue with that too. Save yourself the hassel from being in this situation. Absolutely ridicolous that they email back 24hrs later and do not have any solution to the issue and rake no responsibility for the huge color difference even when proof of it is provided. I would not be shocked if I do not get my money back smh! Also the color they sent me PERFECTLY matches the Auburn Brown picture on their website and that is NOT what I order. Smh! I posted on their Facebook page but they deleted each time. This place is a SCAM.

I ordered this in hopes that the color would be perfect for my hair I sent an email the next day because my stylist changed my color and added extensions, so I no longer need the toppers I ordered in the colors. I told them I needed to cancel and they asked why, I responded exactly what I just wrote. No response, I checked my email and it said they had shipped them. I am now going to be stuck with toppers I won't use because they do not accept returns and if you an convince them you have to send it to China at your cost. This company is a scam, a joke, and totally not reputable! If I could give less than 1 star I would, but it will not let me!

Advertised as human hair sent synthetic with bangs and ordered without . Only thing correct was color and length. But I will call my credit company for a refund its a scam.

I don’t think this shop deserves even 1 star but no option to make a review otherwise. It promotes itself as adahair.co.uk when in fact they are in China making it impossible to bring them to task for a returns and refund. They responded to my complaint; as to the colour I received not matching at all to the photographs of the beach blonde colour advertised. They would not accept a problem lying with them and their product. They offer you can return should you wish but because return costs to China are very expensive they advise you might like to reorder but no refund!! I must add the halo hair you receive is shocking in quality and the band with the clips is very thick and would be difficult to hide if you have fine hair. I do not believe what you see on their promotional videos etc is what you receive. No blame is taken by this company and no refund is offered. Scam! Stay well clear.

Buyer beware Returns to be sent to China at own expense. How can you possibly see quality and suitability in a photo

The catalog photos are taken from reputable wig companies. What you see isn't what you'll get.