Adafruit IndustriesReviews of adafruit.com

I ordered a board, there was a defect, they pointed me to the support forum which wasn't working, they banned me from accessing the site after I opened a PayPal dispute

Overpriced and preachy company. I like the idea of their learning material but it's so woke that it turns me off. I don't want to give my money to a company that is fixated on hiring an promoting everything that is anti-"theoldthing" and for whatever is "thenewthing". I just want to buy some boards and build stuff.

I wish I could go lower than one star, and before anyone tries to discredit this review by claiming the company is getting negative reviews due to "wokeness", I'm as left as they come, this has nothing to do with that. This was probably the worst experience I've ever had with an online retailer. Was sent a defective Raspberry pi board, was very kind and patient with their ridiculous requests to try to solve this on the forums, noone answered their forums, and when I patiently asked if they had any further suggestions before I contacted my bank, they got very hostile and rude with me and accused me of threatening them. When I contacted my bank and was granted a charge back, they immediately permanently banned my account. This company has no idea how to conduct business like professionals, or even adults for that matter. Childish, ridiculous behavior that should be straight out illegal. Do not shop here, you're likely to regret it. Disgusting behavior.

Very deceptive regarding shipping. 3 day shipping nearly exceeded the cost of the order. Then AFTER placing the order, received an email indicating that the item would NOT be shipped in 3days. Total fraud. Don’t do business with them.

I am an engineer at USC and I am already having problems with getting the pis. Please tell your administrator to stop cancelling my orders or me and our faculty gonna leave negative reviews for your company! This is going out of hand!

We had a very terrible experience with this company. My husband ordered an item from them. Got it but it wasn’t what he thought so he wanted to purchase the CORRECT one and they blocked us from the site. Now we aren’t sure how to order the correct one but it’s very unfair that they blocked us. We reached out to someone to see why we couldn’t get on their site and they said they blocked our IP???? What does that even mean? NEVER AGAIN!!!! And by the way, yes we went through the headache of the “two factor authentication”

Terrible company. Will cancel your orders and won't refund you. What kind of business is this? Will never purchase from again

Echo everything said on poor customer service and the terrible practice of banning customers for providing feedback or expressing their rights as consumers. In my case, a customer for 14 years and thousands of dollars, I was 'cancelled' for providing feedback on their RMA process (if you can call it that) and disputing a charge for a product I got that was DOA after being ignored by their support function for nearly two weeks. You might get lucky like me and never have to deal with their apathetic support function.... but if you do and want to stay a customer, you'll have to accept whatever atrocious level of support they can muster up that day and keep your mouth shut about it if you want to keep your account.