Kanishka J.
Very flimsy and bad quality lense
Very flimsy and bad quality lense, doesn't stays in place and very hard to put on as it keeps closing together. Entire batch of 30 lense going to the dustbin
Johnson and Johnson Vision Care, Inc., is the manufacturer of contact lenses, including the Acuvue brand.
Acuvue Brand Contact Lenses (acuvue.com) has 58 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Kanishka J.
Very flimsy and bad quality lense, doesn't stays in place and very hard to put on as it keeps closing together. Entire batch of 30 lense going to the dustbin
Martin S.
I've been using Moist daily-wear for several years with no significant problems, but the batch I got recently (from CostCo in the US) seem to come out very frequently, and usually at the most inconvenient times--like when I'm in traffic. I saw one other comment here describing similar problems, so this is +1 to that. Something has changed--either the lenses or my eyes. But in either case I'm going to have to do something as the current situation is intolerable.
Lara D.
I ordered a year's worth of Acuvue 1-Day Oasys Max. I was told there was a $200 rebate when I ordered the product through my optometrist. This made ordering through my optometrist a better deal than 1-800-CONTACTS. The contacts are mostly fine. I'm working my way through the first 90 day box and have only encountered one defective lens. It was obviously deformed. But don't count on that rebate, folks. They refused it outright with my first submission. I got that corrected and got an email on July 11th of 2023 saying the rebate was approved and that I'd get YET ANOTHER email within 14 days to claim the rebate. That email has not arrived. It's currently August 22nd. I've sent yet another email to Customer Care. We'll see. But at this point, I'm not holding my breath.
Ben K.
I recently moved to Acuvue MOIST lenses when I heard that my current Acuvue TruEye lenses were being discontinued. The MOIST lenses are terrible. They are flimsy and fiddley to get in, and they constantly fall out. I've been using contact lenses for 15 years and these are by far the worst I've used. One has fallen out this morning after only 30 minutes because I blinked. Really frustrating and a total waste of money.
Zachary
Rebate scam same as others said. They will make you mail in your receipt and reject it for whatever reasons. So if you manage to jump through the hoops meant to dissuade anyone from getting it, theyll reject you on some other reason.
Dave C.
Acuvue Oasys Astigmatism Been using this brand for nearly 10 yrs until last week when opened a new batch, 1st lens split day one and next two lenses chipped on day two with remaining lenses being returned for refund. After checking reviews it seems I'm not the only customer experiencing the same problem and it may be a case of manufacturer changing the product without sufficiently testing it. Being a HGV driver it is not a pleasant experience having your eyesight and eye comfort seriously compromised in the middle of a shift and forced to pull over remove offending lenses and don glasses. Changed to BioInfinity Torics now.
Martina J.
Contact lens split in two pieces whilst in my eye. Costly opticians appointments were needed. Complained to manufacturer and got passed around different advisors all being very unhelpful. The experience made me scared to wear contact lenses again. Was told that 'normally they'd offer to replace the faulty product but that's clearly not suitable here'. Didn't get as much as an apology. Would never use their products again!
JIll
Rebate is a scam. Three years in a row not receiving rebate after following the tedious double submission requirements to the letter. Never buying this brand again.