ActiveGameHostReviews of activegamehost.com

My server never properly worked. FTP was "fixed" but it still wasn't listening on the port they gave me. Then, the kicker after poor customer service... My account was disabled because apparently you have to arrange auto payments with Paypal instead of having it work on their site. Seriously??? I don't think they really have it together at all. When I explained to a person in their chat that I had all of these issues and then my account got disabled. I told the customer service rep that I was going to another company. He just said "Have a great day!" and never apologized, never seemed even the slightest bit concerned that I was extremely unpleased with them. I would absolutely not recommend.

It was frustrating at first because the map generation was taking something like an hour, and it had no visual output to let you know it was still being spun up, but the Tech Support agent was actually really helpful and responded within an half an hour of me making a ticket, and saw it through to the end with me! I'm sorry I was in a foul mood, but you guys actually have a great service and product and quality staff to back it up! 100% would recommend, glad I picked you guys after whatever's been going on with frag servers!

Love it.thanks for the service

Very responsive to issues, and quick to reply even over X mas, or "midnight" able to understand needs and wants of whats going on, and make changes on the fly!

I was looking to host a 7DTD server for friends over the holidays and I went with the cheapest hosting I found. The world generator did not work properly. Neither for RWG or the default pregen Navzgane. Their control panel is unsecured. In this day and age that is simply unacceptable. I have yet to receive a refund even though they cancelled my service immediately. I would not recommend their service to anyone based on my experience.

Too long wait for responding

Things seemingly started out good, within a decent recommendation from a friend of mine who uses this service for ark. However, if you plan to use this service to host your Conan servers, DO NOT. They've no real support or understanding of the way Conan has to operate they will diddle around your issues and just flat out ignore your responses trying to solve a problem, I had given them more than a 5+ day period to get back to me on an issue completely stopping me and my staff teams progress within the server and they just closed my ticket with 0 resolution. Great front end, Terrible Customer Service.

always there to help when we need it!