Simone Dijkman L.
Good intentions, but a bad product
It really looks like a nice product; and in the trial offer it was. But when the trial was over, the nice things were over too. No user friendly acces anymore, but technical complicated steps to put the data on our server. That didn't work instantly, although everybody at Active Collab was very friendly; it took weeks to get it started. Finally it worked, but only from outside; when being at the office, you couldn't enter. Now I can't log in for weeks, because I am not recognized as a user, my e-mailadress can't recover a new password etc. Don't buy this. Use the free Google Drive; less features, but also less trouble.
Response from ActiveCollabJul 19, 2013
Hi Simone, We are sorry that you had difficulties with your activeCollab, but our team was always at your disposal to help you find a solution. Anyway, if you still wish to use activeCollab with the same comfort that you had during the free trial period, you can choose the Cloud version now. We will take care of all the complicated tech steps and the background maintenance, while you are enjoying working and worrying about your projects only. Ivana Sabo Customer Care Manager activeCollab Team