Justin B.
Active and Fit are CROOKS!!
I cancelled my membership Dec 10th by phone. I trusted that the rep on the other end of the line did just that. I look at my CC bill on Jan 17th and notice I was just billed mid month still. I called to get a refund for only that month since it was pass the "15th billing date" just to keep it moving, although I had called to cancel in December before the billing date, and should be refunded for 2 months of essentially unauthorized billing. I get some A hole on the phone who casually tells me that even after the last rep told me I WOULD get at least the one month refund from the last billing, that they "decided" to deny it. So they lied about giving me a refund for one month. All the while I SHOULD be getting a refund for 2 months. Smug about, crooks! Im contacting other people who were also scammed by them in some way to get their story and governmental agencies about these criminals and proceed with a class action lawsuit! Its only 2 months of charges but it is about morals and principles!