M L.
They pulled the rug on everybody
They pulled the rug on everybody. They promised dozens of gym options for you to sign up. Now they’ve taken those dozens away and allow you to only choose 1. Good ol bait and switch
activeandfit.com is listed under Fitness & Weight Lifting.
activeandfit.com (activeandfit.com) has 150 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Fitness & Weight Lifting
Excellent

Fitness & Weight Lifting · Benicia, California
Excellent

Fitness & Weight Lifting · Los Angeles, California
Excellent
Fitness & Weight Lifting
Excellent
Showing 146 reviews with 1 star · Clear filters
M L.
They pulled the rug on everybody. They promised dozens of gym options for you to sign up. Now they’ve taken those dozens away and allow you to only choose 1. Good ol bait and switch
TYtanium T.
Similar to all of these fast food corporations, and under Brandonomics, Active & Fit is now getting in on the price gouging. Now wanting $23 PER GYM more ON TOP of the $28 plus tax for the Health Partners partnership. Isn’t it supposed to be an incentive for us to be going to gyms of our choice to stay healthy? I’ll be done with Active & Fit after this final month of June before they start ripping people off in our inflation economy. VOTE smart this November and let’s get back to not being poor.
Louis G.
Reason why i got active and fit was for being able to go to different gyms , now after a couple months, they are making me choose ONE gym only until June 30, why the sudden change?
Ginger J.
SHADILY CLEARING OUT GOLD'S GYM MEMBERS Like several people who have already commented, my account was curiously cancelled in April 2024 under the guise of "declined" Amex credit card transactions, for which no email notifications were sent. The customer service rep I spoke with let slip that they have had many calls about the same issue from members with Amex payment and Gold's Gym membership. This means you have to sign up again, and sign up with your existing gym again. I will note the interesting timing coinciding with Gold's Gyms refusing to take new members. In my opinion, it is very interesting that many existing members were cleared from the system during the same month, who frequented the same brand of gym, at the same time the company's new policy was announced.
John V.
They changed their policy out of the blue. I signed up with active and fit for the benefit of having multiple gyms for a monthly fee. Don’t sign up with them.
Lauren P.
Signed up for the two months offered . I cancelled within those two months . They charged me another month . Called to get refund . They stated you have to pay two times before you can get a refund . Because they set it up to pay two months at sign up it's not considered two payments . What a scam . Very dishonest .
Daniel
What made Active and Fit great was $28 a month for AS MANY gym memberships as you wanted. Now they’re charging an extra $23 PER extra gym. I spoke to customer service who claimed less than 1% of members had more than one gym membership. Doesn’t seem true but even if it is, why charge to extra money to less than 1% of members? I use to advocate for active and fit and now I’ll do the opposite. Just another company exploiting its members for extra money. They couldnt care less about their customers. Typical American greedy corporation. I’ll be cancelling by July 1st.
Darren L.
Worthless since they changed their business model, save your money and go direct through a gym.