Active.comReviews of active.com

BEWARE. This company retained my credit card information when I signed up for a charity spin class 10 years ago and later manually entered my credit card information and personal information to sign me up for a membership, which has added up for over $450 in charges. How is this company still in business??

I canceled my membership 4 days ago and was still charged for the renewal 4 Days later.

Absolute rip off. Just registered for the Henley 10k and paid £40 then realised that the entry fee is £25 - they are pocketing the rest for no added value. Great ethics guys - I could have given that to my charity.

Charged me a $14.85 credit card processing fee even though I paid by eCheck. Refused to refund, customer service has been a run-around.

Chicago Park District uses Active to sign up for skating sessions on public rinks. Once they have your email and credit card, they automatically charge for an annual membership, without any authorization. There is no method for dispute resolution or to contact them to discuss. I will work to try to have them removed from Chicago Park Districts.

Shockingly bad customer service Happy to take money for races but can't do a simple activity of refunding when you sell your space.

Um_activewear complete and utter scam. Took two bank payments off me and no product sent to me for the first payment so out of pocket nearly £100. Also number on the bank statement is for a soft play centre for kids in Cardiff. I will be contacting my bank tomorrow

I received a reoccurring charge on 9/14/2023 from Active.com. When trying to call customer service, it says that they are not taking calls due to COVID. Looking through my emails, I signed up for Muddy Dash on 8/14/2022 and received an order receipt from Active.com. I have never purchased a subscription or any other product from this company. This is a scam, and the company is hoping that people do not notice these reoccurring charges on their accounts.