Active.comReviews of active.com

Absolute scam. Signed up for Tough Mudder. Tried to get a refundable ticket. No options to cancel when tried to cancel. Emailed. Missed deadline by 2 hours. I will never participate in any Active or Tough Mudder associated event again.

On two separate occasions of signing up for different things this company took my payment information and signed me up for their products without my knowledge or permission. One time they charged me 689.60 when signing up for preschool (which the preschool didn’t even know about). The other time they signed me up for a recurring monthly $99 fee when my wife signed up for Pilates (which had nothing to do with her Pilates club and the Pilates club didn’t know anything about it). They are a scam and their practices are evil and scummy!

You place an order for something, and these thieves start taking a monthly fee from you, even though you know nothing about it. I ordered some ski gloves, when they arrived they were cheap nasty pieces of junk. And then they start stealing £39 per month from you. This company should be closed down, just thieves, nothing else. CANCEL YOUR PAYMENT SUBSCRIPTION ON THEIR WEBSITE IMMEDIATLY

They charged me a subscription fee that I never signed up for knowingly. I feel tricked

I signed up to run a half marathon 6 years ago and this company has been charging me $89-$99 per year for the last 6 years. For a membership that supposedly saves on processing fees for the races - but I've never seen any savings. They do give an online discount for shoes - but I don't shop for clothes/shoes online. I had no idea I was getting these charges. I saw emails saying I have the membership but today I finally scrolled all the way to the bottom to notice a charge. Sleazy.

Sleezy company. I ordered at art class for my kid for $80. There was a checkbox on the order form to "opt in" for easy refunding if I had to cancel for any reason. Sure, why not. I happened to check my credit card the next day and the charged be an additional $16 to have the ability to easily cancel and get refunded. They did NOT disclose this charge clearly at checkout. They snuck it in just like people sneak in little ones and twos into Bills within Congress. Legal criminals right here...

For our kid’s summer camp, registration is through this website. The camp itself has a normal cancellation period and fee. This website slips in refund “insurance” for $105. It’s a scam and unbelievable how they take advantage of families. I’d advise any third party (such as this camp) to remove their organization from this platform.

It appears Active Network slipped an "Active Advantage" annual membership into my most recent Tough Mudder registration and proceeded to charge me $99.95 for a membership I didn't want. I have canceled my "membership" and requested a refund. Shame on me for letting them slip this by me. Shame on Active for deploying shady business practices. 👎🏼