Action Jackson AutoReviews of actionjacksonauto.com

Terrible shop. Liars, cheaters, incompetent mechanics. Do not go here. They will rip you off.

Absolutely terrible service. They claimed our car would be done in 1 day, it took a full week. The estimate was 900, the actual cost ended up being 2,100! It took almost 2 months for them to actually order the paint that they needed.

Let me respond to response from Action Jackson on my review. I called them incompetent- let me amend that. Based upon their response I now label them as untruthful (I hate calling people liars). Here are the facts: Action Jackson NEVER advised me of a control arm issue- NEVER! In fact, I’ve never even heard of that part of an auto until retirement to Atlanta on a harrowing 1500 drive home with front end vibration making me wonder if I would make it! No phone call or voicemail ever from them. And think about this: I have. $100,000 auto and agreed to repairs Action Jackson to the tune of $2400 but wanted to “save money” by foregoing a $500 repair of control arm! Seriously! Bottom line: they were unable to diagnose an obvious problem that any competent repair shop would have discovered immediately. I was specifically told by Action Jackson that new calipers would fix my problem- it did not. I took the car back a week later and said problem still existed. After 2 hours of inspection and testing drive they say “no problem”! So make your own decisions but I’m telling you these guys are not be trusted. Their correct response should have been “you needed calipers and we replaced those”; so sorry that we missed the control arm issue”. Instead they now state they told and advised me of that and that I declined in order to @save money”. That is simply not true: I was not advised of such and I never received a follow up phone call. Again, you have been warned so buyer beware!