Thaïsa Van S.
The products arrived BUT
The products arrived and seem to be of amazing quality (still have to test) BUT the communication is lacking. I ordered two items 22 December. The only message you recieve is 'we will let you know when the items ship'... By 6 January I had heard nothing, so I emailed. No reply. A couple of days later I send a message on whatsapp - and I get a reply that the shipment is delayed. I think 'ok...' but I'd think updates would come - or an estimate... Nothing. So a couple of weeks later, still hadn't recieved a message that they were sent and they never replied to my questions of updates. So I put in a payback request via paypall - coincidentally that day I get a messsage that my package has been sent by DPD. The tracking code isn't known by DPD... So I still think I'm scammed, I check again later, because maybe the package still has to be processed... Nothing... Ten days later I get a message by DPD that my package will be delivered 'today'. And it was. It was very well packaged, the products were protected properly and they are beautiful. Productwise I would reccommend this store, but beware that you have to be very patient.



