Mac
UPDATE June 6 - Words, words, words, Lots of promises but no results
Update - June 6 - STILL waiting for the promised status update from Madelin Allred | General Manager, quote, "I have you scheduled for your next follow up on May 23, 2018." Leter of refusal received from Festiva last week and still no response from them as to what their next step will be. Probably time to demand a refund. I would love to make this a glowing comment but after 18 months of nothing but promises and no sign of results I have to say SCAM. Prove me wrong with something besides promises. We have been signed up with you for nearly a year and a half and have had NO results. You do not get back to us nor do you ever appear to actually do anything. I have not seen any copy of correspondence to Festiva - all I have seen are letters from their Debt Collections (Zoolander Capital) after not making payments per your directions. I seriously doubt you ever follow through on your 100% refund offer as you apparently only succeed in ruining the credit of good people who choose to take you at your word. I'd love you to prove me wrong but I'm not holding my breath. Very disappointed . . . 1 Day later . . . . I provided the contact information and customer number but I have still not received any response. Just call me and let me know with actual facts what is going on so I can write something positive!!! I would like to see a result not another promise. 3 days later . . I finally received a call and a promise to look into my file. They promised a call back with results but until I actually receive that call and see the results it is just more promises. Hopefully waiting but doubtful. As of now I would have to say Don't waste your money on these people but I will be pleased to post positive comments if I'm proven wrong.




