Roseann G.
Communication varies
This company (Acmefun) has some nice products. Because the fit was not quite right for me I requested a refund. It took them quite a while to get back to me, but eventually they did, allowing a credit for my purchase. Where they ship from is unknown, and it seems their ads are AI generated, which seems to be part of the problem. However, it does appear that this is a legitimate company with live people within reach.
Response from AcmefunMar 31, 2026
Hi, We are sorry to hear that you are not satisfied with product. We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect. We have reported your issue to our customer service team and they will get back to you within 48 hours. We will give you a satisfactory solution. Please note that we will contact you via email you left in the order. Thank you for your kind understanding. Have a nice day!


