Ea
Extremely poor support
Extremely poor support: - poorly conceptually thought through, - poorly implemented, - poorly staffed. It seems the ACG management had never worked in a corporate support / CRM: - basic support principles are foreign to them. That alone overweighs all the good work ACG content creators have done so far. Hence only 2 out of 5. On a 1 to 10 it should be 3.
Response from A Cloud GuruMay 26, 2021
Ea, Thanks for sharing your feedback. We’re sorry your support experience didn’t match your expectations. This is an uncommon instance and we are eager to correct this issue for you. Please reach out to help.acloud.guru and we will do our best to resolve your issue.



