AC InfinityPioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
AC Infinity (acinfinity.com) has 544 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Factory Equipment · Rohnert Park, California
Excellent
Factory Equipment · Palmdale, California
Excellent
Factory Equipment · San Luis Obispo, California
Excellent
Factory Equipment · Lake Forest, California
Great
Showing 440 reviews with 5 stars · Clear filters
D-red-I
A quick and timely response of the service department.It was greatly appreciated. My concerns were addressed and handled through email process, which made everything a lot easier. Special kudos to Daniel, thanks for your help!
Jason P.
So I chatted with Trevor and he was able to help me out and backtrack a bit to figure out a warranty replacement from the Gen 1 to the Gen 2 humidifier, as I noticed the gen 2 was out preforming the gen 1.(I had bought 2 incase one ever crapped out on me) He provided me with a list of the upgrades and told me I should have an email by the end of the day. I don't know what you want to call it but that is Stellar customer support!! You guys have always helped me and I always buy directly from ACI and will continue to buy direct. Thank you Trevor, & Ashley for providing me the link to make this review. Thank you all😁👍
Bo J.
I have to say there was no hassle what so ever ! I emailed Ac-infinity telling them my problem and that was it , the process started right away. I recieve a return email instantly with a list of things that I had to provide to get quick and accurate service . This list was simple and straight forward , I supplied the thing they asked and the same day I got notice that they were shipping out a replacement part asap ! Totally impressed 👏 !!!!
Jordan R.
I love AC Infinity products and had my first issue outside of warranty and their customer support took care of the issue when they did not have too. Great company with great products and amazing customer service!
Chris M.
Excellent customer service
Joseph C.
I love AC Infinity products I will not use anything else in the customer service has always been so helpful troubleshooting any issues and promptly taking care of any problems thank you all so much
ZACHAFARI
This company does everything great from the products to the community to warranties truly love ACI!!!!
Dara J.
Everyone that helped me with my product was very pleasant and knowledgeable! I had my entire replacement order completed and put out for shipment from the AC Infinity company in THE SAME DAY. Im so very thankful!