Reached out through email for a broken screen on the heater I bought. Worked me through a few quick troubleshooting steps and when found out to be bad immediately sent a new one out to me. The customer service was professional and understanding. aC infinity makes great products and has shown me great customer service.
TD
Tony D.
No hasle with warranty
No hasle with warranty, Desire was a great help and awesome to work with, little to no work on my part lol. 😀 aci for the 🏆 ✌️
ZO
Zoot
My Go-To Brand for Reliable Gear and Support
My experience with AC Infinity has been pretty great overall. Their prices are fair — not the cheapest out there, but definitely not overpriced — and the quality of their products has consistently impressed me. I’ve probably spent around $3,000 with them so far, and any time something has broken or stopped working, all I’ve had to do was contact customer service, provide the warranty info and proof of purchase, and they’ve immediately sent a replacement with no hassle. I’ve never even had to ship the defective product back.
I’ll admit I’m a little disappointed that a few items failed within the warranty period in the first place, but since they were covered and replaced quickly, it hasn’t been a real issue. I also appreciate that they carry just about everything I need — I’ve checked out competitors, and none seem to offer the same combination of product quality, selection, and support. Overall, I’m very satisfied with AC Infinity and plan to continue buying from them.
GR
growtek
Top Produkte und Top Service!*****
Eine überzeugende Produktlinie, innovativ und klasse Haptik, Optik und Funktion. Ein freundlicher und hilfsbereiter Service runden meine guten Erfahrungen ab.
AN
Anthony
Britney is awesome
Britney is awesome, and thank you guys for your fast service. Keep up the good work
TA
Tae
Took care of the issue with no hassle..
Took care of the issue with no hassle..
SH
Shane H.
Fast response times
Fast response times, professional and concise communication from Brittany. My problem was dealt with in an extremely efficient matter. AC Infinity is a well oiled machine! Many thanks!