AC InfinityReviews of acinfinity.com

I placed an order for a gas fireplace blower on December 23rd. Included in my oreder was for it to be overnighted. I eventually received my order on December 29th, a full 5 days later than I paid for. AC Infinity has fully reimbursed me for my shipping costs. Very satisfied.

Quick response as always. What set this experience apart was the customer service representative listened to my concerns that the previous replacement unit had been sent with no padding. The new package arrived and the device works great. Real happy with the device and warranty service.

Fast response and resolved fast

Amazing like always, super fast wit everything

I was given ticket #593423 when asking a question about the Terraform 7 adopters credit for the T8. Duke was the customer service representative that helped answer my questions and inform me of my credit to buy the new model. Their quick response and positive attitude was a direct reason why I purchased the T8. Before I was able to reference my new purchase of the T8 to start the refund……Duke had already submitted my refund and even found it charged me S&H unfairly. Duke straightened everything out without even asking and made it the easiest transaction I have had with AC infinity. Duke has set the standard for all Customer Service Representatives!! Please acknowledge his amazing abilities.

Nicolas provided stellar customer service and came to a quick resolution for the issue I was facing. Thanks again for everything you do!!

Quick response and Duke was hassle free. Thank you again

After what I believe was a miscommunication Desire and the team were extremely helpful in resolving my issue. This is why I only use AC Infinity products.