AcemendDedicated to finding innovative pain relief solutions, Acemend helped thousands of people alleviate the pain in their neck, lower back, SI joint & hips, legs, and more.
Acemend (acemend.com) has 84 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Showing 44 reviews with 1 star · Clear filters
None of your B.
Do not fall for this companies shady marketing tactics! 1) the products do not work! 2) when I asked how to return it they told me it was going to cost almost as much as I paid ($134) to return the two items & that they’ll give me a 20% return. Are you serious?!?! Acemend is not in the business of helping people with their pain -they just want to take all your hard earned money!
Arnis B.
I bought a Acemend 4-1 massager that does not do what it is supposed to do it gets hot to the point of burning you. It does not massager at all only pings you with electrical shocks. I don't think this is even safe. I asked for a refund and was told I had to pay shipping to Germany. I didn't buy it from Germany. Rip Off! Company careful, don't do business with them.
Aimée Robles I.
Ordered on 8/9/2024,my credit card was charged but I haven’t received the item I ordered. Since their customer service is so shabby I will take it through my credit card. This company is not trustworthy.
Consumer
Total bs of a company Clear trying to hustle people who have pain Call you cc and dispute it Looks like they hurting for money Losers
David P.
I purchased both the back stretcher and the belt. The belt is absolutely useless. It provides no relief at all. It's one of the worst products I've ever tried. The back stretcher doesn't do much either. I use it many times and follow the directions and the relief it provided was minor and temporary. But the worst thing about this company is that they're thieves. They have a "money back guarantee" but when you complain they tell you you have to ship the product back to Europe at your own expense and if that comes back in any condition other than the perfect you'll get nothing back. So they give you a whopping 20% refund. Then they tell you that you're lucky to even get that. They're rude, nasty, and their products stink.
Jim H.
This is the 2nd item I have ordered thru Facebook and the experiences have been equally disastrous- first was a Roolator for my disabled brother that I paid seventy some dollars and never received and the second was a back stretcher thru Acemed- I tried to cancel it 10 minutes after I ordered it and was told it was already shipped and could not be stopped. When I went on line to check out this company and their reputation, I found my story repeated over and over again by other customers like myself. I guess the real culprit in all of this is Facebook- they obviously have no control over who they let advertise on their site! Bottom line is that we need to not by anything off of Facebook!
Celeste
DO NOT USE THIS COMPANY. I paid my money for a back stretcher which never arrived! Further to that they never responded to my emails when I tried to contact them.
Csaba G.
Very bad service from this so called company , placed an order and then 10 minutes later a decided to cancel it and have emailed them to do so .not had a response from them until they said it already shipped and they can’t do anything about. Also never received my order , i have raised a dispute with my bank to get my money back . 0 stars for this shady company