Oliver M.
Good instructor but difficult mock interview process
Our instructor was Santosh and he was good at simplifying everything. The problem I have is with the mock interview phase. There's a total of three mock interviews you need to pass before they market your profile. The first is over manual testing, the second over automation testing, the third is a combination of manual and automation. I passed the manual part, but the automation is too difficult. I failed it three times. I think ACE IT purposely makes it hard so nobody can pass. Therefore, you're never marketed and you look back and realize you just spent $700 for nothing. I think you guys should eliminate this mock interview phase. It's not fair!
Response from Ace IT CareersOct 19, 2026
Hi Oliver, Thank you for sharing your feedback. We appreciate your positive comments about our instructor, Santosh, and are sorry to hear about your concerns regarding the mock interview process. At Ace IT Careers, mock interviews are designed to prepare candidates for real employer interviews, identify areas for improvement, and build confidence. Our intention is never to create unnecessary barriers or prevent candidates from progressing toward job opportunities. We take your concerns seriously and would like to investigate your experience.However, after checking our enrollment records, we have been unable to identify a candidate matching the name Oliver and the email address [email protected] provided with this review. To help us verify your enrollment and investigate your concerns, we kindly request that you share your Enrollment ID, registered email address, and enrollment invoice or payment receipt. Once verified, our team will be happy to review your mock interview history, assessment feedback, and overall experience to determine how we can assist you. We believe every candidate deserves fair assessments, transparent communication, and genuine career support. We welcome constructive feedback and remain committed to improving our services. Best Regards, Ace IT Careers Team