Nicole J.
Recently I purchased a rental car…
Recently I purchased a rental car through enterprise much to my surprise that the bank authorizes a hold on your card when you reserve a rental. Had I known that I would never have used this card. There is no communication on this and most of the employees are unaware of this too and blamed the additional 125 that was placed on my account by them. The bank takes15% of rental and hotels purchases fyi so don’t use this card. I am disappointed in the lack of communication and they hung up on me 4 times trying to get answers on this charge. Also they don’t refund the money when you return the rental Ike they say they will they have up to 30 days to put the money back overall a horrible experience and even worse customer service



