Aceflareaccount is listed under Banking & Money.
Aceflareaccount (aceflareaccount.com) has 66 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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MissCokie T.
Is there anyone in America i can speak with. I have been on the phone with them for over an hour trying to figure out where my card is. I was supposed to receive it on 1/17 its the 19th and nothing. Customer service doesn't know what's going on. they just keep rambling. No supervisors ever available. Trash Company and Trash customer service
Syreeka
Called to dispute a pending transaction that was fraudulent and they told me I had to wait until tomorrow and dispute the transaction and then wait 10 days to get my money back.
Worse Bank E.
Worse BANK EVER. THEY CHARGE FOR EVERYTHING !!! Literally! DEPOSIT WITHDRAWS ETC. YOU WILL BE CHARGE. STARTING AT $3.95 BAD BANK. BUT IF YOU ILLEGAL OR A FELON OR JUST WANT TO BE INCOGNITO. THEN THIS IS BANK IS SOMEWHAT OKAY.
Jay P.
Worst customer service team on the planet from the reps the the managers pure trash been with this bank 3 years these last 6 months have been awful account has been hacked waiting for money the reps are rude the managers and worst I’ve worked in customer service for almost 14 years and never experienced a group of sorry mfers like these
ANGEL A.
They are the worst keeping people damn money and want to cancel a MF card due to their dumb ass mistake I’m going to be filing charges for theft with the authorities and I will be going to court on them for lost wages etc . Y’all watch them they will still your money and when you find it and dispute it they want to cancel your card do not use them you’ll be sorry as hell you did. Ace flare are thieves and scammers do do not open no account or anything with them YALL will be sorry but I’m suing them and filing police charges for theft and messing with my account without my permission etc watch ALL OF THEIR WORKERS INCLUDING CORPORATE
customer
Not ACH even though they claim to be and offer loans but yet deny you due to not being ACH. My card was suspended due to a fraudulent charged they stopped, which was a good thing, but went to an ace check cashing where Metabank is located and an extremely rude customer service rep the clerk had to call would not allow me to withdraw any money from my account because location was out of temp cards. She said I must have a card to get money. A new card I had was also activated and Metabank denies doing so, but it was done before I received the card. I have been with them for 6 years and have weekly direct deposits. Also the so called customer service reps are working from call centers and have no clue what a POD.
Tamika J.
Since March of 2020.. they have allowed five to maybe seven unauthorized transactions over the years to my most current dispute last month on the 21st.. I myself recorded every conversation because they were very contradictive and still cannot explain why they charged me $5 a month considering you are charged with every transaction by the ATM and them.. I cannot wait till I can totally establish myself to get rid of this card😡
James H.
They charge you everytime you use the card and the way customer service talks to you sound like they are scammer trying to steal your personal information.
