AceflareaccountReviews of aceflareaccount.com

They charge for everything and the people that work there are always rude. I’m done with them I’m closing my account and going somewhere else.

Wow so sad, before you start typing. (It says what went wrong this time?) 1st. there customer service, very disrespectful. They over talk you and have no patience, what so ever. So as a customer for many years, I was treated as if I was making fraudulent transactions on my own account. After having my son's Social Benefits, posted to that account many years. They made me feel so bad, I was crying. Because they waited after I took off almost 2,000 off my card @ one time. But when I did a transaction @ Victoria's Secret, then they block my card for 200 n something dollars. But not almost 2000, I HIGHLY RECOMMEND TO NEVER EVER, GET THERE CARE OR ANYTHING UNDER, NETSPEND.

Beware beware warning warning this is the worst prepaid bank account place I ever dealt with in my whole entire life someone stole my money the next day after I got this card took $40 plus they scare me for $125 to someone on cash out something I does never use or have an account then they also took another $25 and send it to someone on cash out like I told Ace flare account they see my transaction I never ever did anything on the card no more than it went to them Ace check cashing place and one other place which was AutoZone or purchase of $228 so clearly they knew I wasn't lying and to this day and it's been 3 months now they still haven't credit my account or gave me my money back they keep talking about a letter here a lot of there I don't need no mother f****** letter if I went to the check cashing place in Pine Hill and gave them my ID and they called them and gave me a card what the f*** I need a paperwork or need to write a letter for my my mother f***** money please don't use this company think twice they full of s*** better try NetSpend they take your money and do not try to give you your money back my investigation and never investigation that will never end full of s***

They only get 1 star because I can't give 0. So many fraudulent transactions I had to close my account! Customer service is terrible, you need a translator just to understand their English and they play games not professional at all for outsourcing employees and are probably the biggest downfall this company has. Getting the money returned was a pain and in the end they felt it was enough fraudulent activity on my account to send a 1 cent check. Just go with a bank that values its customers by serving them with real people and not robots and foreigners that cant speak clearly.

I would give zero if possible. Absolute WORST customer service. Call and wait up to an hour. Transfer you and they either disconnect or require you to start all over and begin 1 hour wait again. Then people who have such strong accents answer that speak so fast you can’t understand what they say. Disputed a trans and they deactivated my card while I’m in Asia! I’ve used them for 18 yrs and disputed a handful of charges in past and never had my card deactivated over it, just at the most inconvenient time where I can’t even get a card or one mailed here. I’ve spent 310 dollars on calling cards. Called minimum 35 times and minimum of 40 emails. Jan 13 deactivated and now Feb 10 and 4 different times they didn’t have address correct. So now by 14th a card is suppose to arrive at a friends house. We will see since 4 other shipments they canceled when I said not received. They now blocked me for “security” purposes so I can’t access online bank. In order to unlock account or even activate my account needs to be unlocked. Without those I’m stuck. So they’re incompetent and take your prepaid to Walmart or direct to your bank. This company is the absolute worst! DO NOT USE THEM. Once back in USA I’m ending my account! I have credit cards and banking that do not require jumping through hoops like this clown show company. Look it up they don’t even have any stores anymore because they’re terrible. I should have canceled them years ago!!

Do not signup for their card or do business with them, you will thank me later. Customer service? What customer service? Just don't do business with this company

Worst bank ever they closed my account for no reason on my pay week they had to send my deposit back to my job which they saying will take up to 6 days for them to get it back. I will never bank with them ever again. If u need a bank go with someone else they are not the right ones to go 2 at all. They played with me so bad it’s crazy.

call to get information on my account numerous times with the background noise and heavy seems like Phillipine accent only understand jibberish, so the Representative get angry when you call this out to them and hang up on you, cause I can ot understand what the outcome is, due to a extremely heavy accent, noy to be rude buy can you please get some Americans to answer the phones sometime it is our monies we are spending.